 Who Uses FleXtel? ....Applications of FleXtel Numbers |
Our customers use FleXtel numbers for many different applications...
- Disaster Recovery & Emergency Planning
- Health (includes GP's, Vets and Dentists)
- Automatic systems (modems, alarms etc.)
- Client confidentiality/security
- 24-hour emergency (plumbers, electricians etc.)
- Image aware companies and individuals; TV Advertising Numbers
- Virtual Companies and Teleworkers
- Highly mobile individuals (consultants, armed forces, personnel etc.)
- Clubs, Committees, Charities and Organisations
Please also try our Frequently Asked Questions (FAQ) section.
 24-hour Emergency Number |
Who should read these notes?
Any company or person offering 24-hour support or emergency cover.
Why?
A FleXtel number is an effective means of controlling out-of-hours calls and
contacting duty engineers.
What are the benefits?
Callers can
dial a single FleXtel number at any time, confident that the call will be answered by a support person. Calls are typically routed to the daytime office/work
location and then to the person on call at night, via their home or mobile number.
This method of call routing is extremely efficient and far outweighs the current alternatives, which fail to enable smooth functioning of the 24-hour support service:
Standard procedure: |
Using FleXtel numbers: |
| Lists of different contact numbers which are inconvenient for the caller or disruptive to listed personnel not on call. | Just one FleXtel number is needed, which is routed directly to the person on call. |
| Call diversion can become very expensive and you are not in control of your costs. | Call diversion is permanently free of charge. |
| You need to be "on site" to change ordinary diversion. | You can divert a FleXtel number from any location. |