Conference Call User Guide

 

 

 

Description

Any FleXtel number can be turned in to a virtual conference room, free of charge. FleXtel Conference Call gives you the power to unite people from anywhere in the world for a meeting or general chat. You can also get a permanent record of conference members or see if someone is having difficulty/forgotten the PIN when you have Call Notification set.

Benefits

• Instant setup - no rental, usage fees or hardware required, unlike some other conference service providers.
• No travelling time or costs, saves business and personal user's money.
• Service can be operated from anywhere in the world.
• Service is eco-friendly as no office travel is involved.
• Reduce business overheads - Virtual conferencing means there are no rooms or serviced offices to hire.

How to activate Conference Call

Login to your Account, using your Account number or any FleXtel Number and its associated alphanumeric password (not the PIN) under 'Destination' use the drop down menu and select the option 'Conference'.

Making a Conference Call

1. Choose a PIN code of between four and six digits.
2. Dial the FleXtel number that has previously been set to 'Conference'.
3. Enter the agreed PIN.
4. The System will prompt you to state your name. Say your name and press #.
5. The System will then ask you to accept, listen to or rerecord your name. When you are ready to continue, press one.
6. You will now enter the conference and hear hold music.
7. When other participants dial the Conference number, they will be prompted to enter the agreed PIN, if one has been set.

Personalised Conference Introduction

You can now add your own conference greeting, this not only sounds more professional but also reassures your customers/friends they have dialled the correct number! Simply dial 0870 3210 001 and follow the instructions.

Notes:

* When the second participant joins the conference, hold music will be silenced.
* When any caller joins or leaves any conference in progress, they will be announced to all other participants.
* It is not necessary to set a PIN. An open conference can be created by simply pressing the # key when prompted for a PIN.

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