Personal (070) numbers let you receive calls on your mobile phone at no cost to you, to most destinations worldwide. It is ideal for people on the road or for taking out-of-hours calls, where contacting you on a mobile is vital. Your callers pay a higher rate for the call.
Business (08, 055 and 03, except 030) numbers let you receive calls anywhere and your callers pay a lower rate than for Personal numbers. These numbers are usually used as the main contact number for business, administration centres and any application where there is a need for a permanent number. They give your business the appearance of a large corporate with a powerful national and international presence. 0800 freephone numbers are free to call from fixed and (planned) mobile phones, based in the UK.
Local (01 and 02) numbers let you receive calls anywhere and your callers pay the lowest rate, except for 0800 free-phone. These numbers are usually used for national and international businesses wishing to give a local presence in any town in the UK.
To compare the actual costs of Flextel Numbers, please visit our Price List page.
It can be a challenge to find out which service is best for you. It important to choose the right number for the right job. This might help you shop for the right number...
Free to UK? |
Free to International? |
Recommended Uses |
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Landline |
Mobile |
Landline |
Mobile |
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070 |
Yes‡ | Personal numbers for intensive calling to mobile/international numbers. Best for free diversion. | |||
Business Numbers |
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0871 |
Yes | Yes | Yes‡ | Some‡ | Regular calls to UK mobiles and cheaper international numbers. |
0870 |
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No | "National" - Good international access from outside the UK. Low cost from a landline. | ||
0845 |
No | Good international access from outside the UK. Low cost from a landline. Free Fax. | |||
0844 |
No | Occasional calls to UK mobile and international numbers, e.g. holiday cover. | |||
0800 |
No | Free to call from UK fixed lines and soon (planned by Ofcom) UK mobiles. Ideal UK sales numbers. |
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055 |
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No | "Corporate" - Low cost from mobiles and landline. Good UK corporate image. | ||
03xx |
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No | "UK Wide" - Low cost from mobiles and landline. Good UK corporate image. | ||
Local Numbers |
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01/02 |
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No | Local presence in UK. Best international access. Lowest cost from landlines & mobiles. | ||
For more details see our Terms & Conditions of Service.
Suitable for national and international outbound and inbound business. 01 and 02 can be diverted to all the destinations of an 070 number including any UK landline or "normal cost" mobile networks, plus destinations in Bands 1, 2 & 3. For call prices see our Price List.
01 and 02 numbers are included in BT's call bundles, so can cost no more than ordinary 01 & 02 numbers. Please see our Flextel Price List for details and an idea of calling costs for 01 and 02 numbers.
These scarce, highly sought-after numbers offer a first-class opportunity to set up a virtual business hub right in the heart of London, regardless of where you are geographically located.
They cost the same to use as other 01 and 02 local UK numbers and can be diverted to any UK landline or "normal cost" mobile networks, plus destinations in Bands 1, 2 & 3. For call prices see our Price List.
Please see our Flextel Price List for details and an idea of calling costs for 01 and 02 numbers, which apply to the (020) 7 Central London area code.
Suitable for national and international outbound and inbound business. 03 can be diverted to all the destinations of an 070 number including any UK landline or "normal cost" mobile networks, plus destinations in Bands 1, 2 & 3. For call prices see our Price List.
03 numbers are included in BT's call bundles, so can cost no more than ordinary 01 & 02 numbers.
Suitable for national and international outbound and inbound business. 055 Corporate numbers can be diverted to all the destinations of an 070 number including any UK landline or "normal cost" mobile networks, plus destinations in Bands 1, 2 & 3. For call prices see our Price List. 055 Corporate numbers are included in BT's call bundles, so can cost no more than ordinary 01 & 02 numbers. Please see our Flextel Price List for details.
However, 070 Personal Numbers can only be used within the Ofcom's Personal Numbering acceptable use policy. You must also comply with PhonepayPlus regulations. You are responsible for ensuring you do this. Your number may be disconnected without notice if you appear not to comply or if we suspect fraud or deception.
Suitable for national UK sales and support inbound business. 0800 can be diverted to all the destinations of an 070 number including any UK landline or "normal cost" mobile networks, plus destinations in Bands 1, 2 & 3. For call prices see our Price List. 0800 numbers are free from all UK landlines and Ofcom has now published plans for Freephone to be free from UK mobiles. Please see our Flextel Price List for details and an idea of calling costs for 01 and 02 numbers.
0844 business numbers are ideal for UK business. The free service can be diverted to any UK landline plus destinations in Band 1 all at no cost to you. For call prices for diversion to Bands 2 & 3 see our Price List.
They also have the added advantage of having lower calling costs than 070 and 0871 numbers, but the exact rate will depend on your phone line or mobile supplier. 0844 numbers are lightly regulated by Ofcom, as the BT rate is 5p per minute or lower. There is no need to publish call price warnings to consumers.
0845 is the traditional Business number and is usually cheaper to call than 0844 and 0871 numbers and is now included in many free call bundles, including BT.
The professional 0845 number range has been established for many years, so it is well known and widely available from overseas. 0845 virtual numbers deliver cheap international calling and to UK mobiles.
Suitable for national and international outbound and inbound business. 0870 can now be diverted to all the destinations of an 070 number including any UK landline or "normal cost" mobile networks, plus destinations in Bands 1, 2 & 3. For call prices see our Price List.
0870 numbers are now including in BT's call bundles, so can cost no more than ordinary 01 & 02 numbers. Ofcom expects other fixed and mobile network operators to do the same.
0871 Business numbers are ideal for national and international business. The free service can be diverted to any UK landline or "big four " mobile networks, plus destinations in Bands 1 & 2 , all at no cost to you. For call prices for diversion to Band 3 see our Price List.
They also have the added advantage of having lower calling costs than with Personal numbers, but the exact rate will depend on your phone line or mobile supplier.
If your use is not business-business only, then you must indicate the price of the call to consumers. This can be done on stationery and adverts or by using a announcement the choice is yours.