Earn cash, rewards or call credit

Our Rewards Scheme

Flextel not only provides you with powerful flexible telecoms, but we also give you a powerful and flexible rewards scheme. This is split into two distinct streams:
  1. Call Commission:
    Based on Call minutes you receive as an end-user.
  2. Referral Commission:
    Based on Call minutes received by your customers, club members, colleagues, friends, family etc.

Referring and Reselling Flextel

You can instantly be a reseller of Flextel service, there is no additional contract to sign or negotiate. Your reseller identity (RID) is simply your own Flextel Account number, for example . Just recommend Flextel using the methods described here.

Rules of the Game?

The scheme is provided to help you and your business get even more from our service. Of course all commission and rewards are subject to our terms and conditions.

Flextel has been in this business for over 10 years and has a lot of experience to help you run a successful reseller campaign or to simply offset some of your personal call costs by earning calling credit on calls to other numbers.

However, you won't be surprised to learn that we also know a thing or too about telecom scams and fraud. To combat this, Flextel has powerful anti-fraud checks in place, to ensure that both Ofcom and PhonepayPlus rules are not being breached, especially those on 070 numbers. If you breach these rules, you risk disconnection without notice, closure of your Account and total loss of all accumulated commission. For details see section 10 regarding suspension of services.

So what's the message here?

If you're thinking of using our number fraudulently or for a scam, you are wasting your time. Flextel works closely with Ofcom, PhonepayPlus and various criminal enforcement agencies to support both enforcement and punishment.

But if you're hoping to create a long term and ethical business, welcome! You can rely on Flextel to deliver and if there's something we can't do, we'll tell you. Flextel is an established company with strong privately funded backing, so you can accumulate commission over many years. There is no time limit and your commission will not "evaporate".

 
 

Estimating Earnings

This depends on the number of staff (or lines) answering calls and their individual call handling intensity.

Use this calculator to get a rough guide...

Number of telephonists (or phone lines)?    hours/day?   
Approximate Annual Commission (net of VAT)
Call
(Business)
Referral
(Business)

Call
(Personal)
Banned by Ofcom
Referral
(Personal)
 
 

Make money on your Own Calls

For call commission, just answer the calls as normal and you're already earning commission on eligible codes and calls, but remember Voucher rewards work on all number ranges. To find out how much you've earned so far, just logon to your Account and click Commission.

Make money on other People's Calls

To earn extra income by referring family, friends, associates, club members and customers to Flextel. All you need to do is make sure that they log on to the Flextel website, using your own special referral link. This link is http://www.flextel.com/ followed by your account number (seen at top right while you're in your account manager): http://www.flextel.com/AXXXXXX

There are two ways to ensure your link is used:

  1. Send an email with your special link included with your recommendation
  2. Set up your special link on your website.

When your customers click on your link, this sets a permanent cookie in their browser. When numbers are connected they are tagged with you as the reseller.

There are also three other ways to get referral commission:

  1. Just connect contacts from your own computer, using your link
    or when logged onto your own account, order a number select "New Account" on the "Connect" page
    Just fill in their details and away you go!
  2. Give contacts one of your vouchers. Once they connect using your voucher, you're ready to earn referral commission!
  3. Another easy way, is to sell any of your Flextel Numbers. Just collect your payment for your number, then click the "Sell" link in your Account. This is a free service we provide for our customers. If you want to gift one of your numbers to a friend or relative, then just "sell" it at zero price!
 

You could also sell your numbers via eBay, via advertising or even in a market or car boot sale (you only need their email address to sell them any one of your numbers).

You'll also get commission on any new numbers they connect to their account... It's that simple! So every Flextel customer is ready to become a "reseller" and earn extra cash!

How to Sell Flextel Numbers

  • Logon to your Account
  • Go to the navigation bar and click "Sell" in the submenu.
  • Select the number you want to sell from the dropdown menu. Enter the email address of the buyer. Enter the agreed amount. Press ACCEPT & SELL.
  • Your buyer will receive an email from Flextel's automated system advising them of what to do to connect the number.
    They have five calendar days to complete the transfer process. If they don't , the number will automatically be returned to your Account.
  • Once the buyer completes the process, they will receive their Account ID, password, Flextel Number and PIN information via their email address.

How your buyers receive their numbers

  • They will receive an email from Flextel's automated system advising them what to do next.
  • They must click the activation link in that email to be taken to Flextel's website where they need to fill out a form to sign-up
  • They'll then be provided with the new Account ID and temporary Password, by email.
 
 

How am I paid?

Your commission is accumulated daily. So you can check how much we owe you at anytime. Just logon to your account and click the commission link..

In Cash

Once your commission has reached a minimum of £250 you may cash it in. This threshold needs to be set at this relatively high level because before we pay you, due to new Ofcom and PhonepayPlus rules, you are now requred to go through a costly vetting process called "due diligence". This is a similar process to that required when you open an account with a new bank. This can cost up to £90 with Telecom providers, but we don't charge for this service. Don't forget you can convert commission to Vouchers or FlexCredits at any time without going through due diligence. (see below)

Unlike rewards schemes run by many other companies, your Flextel minutes don't expire, they just keep building. Even better, the more minutes you accrue, the more you earn per minute!

In Vouchers

If you can't wait to reach £250, then you can buy Flextel Reward Vouchers for as little as £10. Since Vouchers earn a much higher Commission rate than cash and you also can get them on all our numbers, it's well worth considering this option. At a generous rate of 10p per minute, it only takes 100 minutes to earn a £10 Voucher. Use them to purchase additional numbers, either for your own use or for sale and gift to your contacts and friends. There is no due diligence requirement for Vouchers.

In FlexCredits

You can instantly convert all your eligible cash commission to Flextel prepaid calling credits (FlexCredits). There's no theshold for this and you can convert this commission instantly into FlexCredits, to pay for occasional call forwarding to mobiles and international destinations. There is no due diligence requirement for FlexCredits.
 

 
 

Commission Rates

1. Business Numbers

Lower Call Cost Business

 

Cash/Call Credit

Vouchers

Codes Call
Commission
 
Referral
Commission
Call
Commission
 
Referral
Commission

0870

0 0 10p/min 10p/min

0845

0 0 10p/min 10p/min

0844

0 0 10p/min 10p/min
 
No Volume Threshold 
       

 

Higher Call Cost Business

0871, 0872 & 0873

Cash/Call Credit

Vouchers

Threshold
(000's minutes)
Call
Commission
 
Referral
Commission
Call
Commission
 
Referral
Commission

0

0.55p/min

0.55p/min

10p/min 10p/min

10

0.60p/min

0.60p/min

10p/min 10p/min

50

0.70p/min

0.70p/min

10p/min 10p/min

100

0.80p/min

0.80p/min

10p/min 10p/min

500

1.00p/min

0.90p/min

10p/min 10p/min

1,000

2.00p/min

1.00p/min

10p/min 10p/min

5,000

2.50p/min

1.10p/min

10p/min 10p/min

10,000

3.00p/min

1.20p/min

10p/min 10p/min

 

2. Personal Numbers

070

Cash/Call Credit

Vouchers

Threshold
(000's minutes)
Call
Commission
 
Referral
Commission
Call
Commission
 
Referral
Commission

0

0.0

4.5p/min

10p/min 10p/min

10

0.0

5.0p/min

10p/min 10p/min

50

0.0

5.5p/min

10p/min 10p/min

100

0.0

6.0p/min

10p/min 10p/min

500

0.0

6.5p/min

10p/min 10p/min

1,000

0.0

7.0p/min

10p/min 10p/min

5,000

0.0

7.5p/min

10p/min 10p/min

10,000

0.0

8.0p/min

10p/min 10p/min

 

General Notes to Commission Rate Tables

  • All cash & call credit commission is in pence per minute and are applicable to minutes at the threshold level
    and up to but excluding the next threshold level.
  • Payment shown is net of any applicable VAT.
    This should be added to your invoices if you are UK VAT registered, along with your VAT number.
  • 070 Call Commission (know as "End-User" Revenue Sharing by Ofcom) is not permitted due to Ofcom restrictions.

Commission is paid subject to our Terms & Conditions of Service.

 

 

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