By using this website you consent to our using cookies to improve your experience and deliver the Flextel service.
Read more...
®
Flexible
Telecoms
You will be logged off
due to inactivity.
Stay logged on?
Shop
Monthly Plans
0800 Freephone
01/02 Local
0207 London
0300 Charity
03 Corporate
Mobile(vSIM)
0844
0845
0870
0871
Features
Auto Attendant
Callback
Call Blast
Change Number
Call Blocker
Call Stats
Call Notify
Conference Call
Hunt Group
Dialled Number Display
Diary Reroute
Fax to email
Intelligent Call Diversion
Recording
Queue
Smartphone Apps
Switchboard
Voicemail
VoIP
Solutions
24x7-Emergency
Campaigns
Home Working
Nuisance Calls
Privacy/Security
Switchboards
Virtual Office
Costs
Calls
Callback
Features
Plans
Summary
Full
Rewards
Collect
Exchange
Offsetting
Refer
Resell
Vouchers
News
Latest
2025
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
Archive
About
Flextel
History
Careers
Legal
Privacy
Terms
Contact us
Help
FAQs
Video Tutorials
myAccount
Rerouting
Support
Contact us
Sorry, the page could not be found!
These pages may be helpful . . .
Section
Page
Topic
Relevance
site searched in 0 seconds
Features
Conference Calls
Conference Call Services
100%
Making a Conference Call
97%
Personalising the Conference Introduction
95%
What's Conference Calling?
95%
Costs
91%
Recording Calls
86%
About
84%
Faq
Conference Calls
Where is my recording?
81%
Features
Conference Calls
Activation
80%
Faq
Conference Calls
How many participants are allowed?
80%
Features
Conference Calls
Benefits
79%
Call Notification
About
39%
Intelligent Call Diversion
Roaming Intelligent Call Diversion
38%
Call Notification
Benefits
38%
Missed Call Notification
About
36%
Callback
Benefits
36%
Solutions
Nuisance Calls
Avoid Sales Calls
36%
Costs
Call Price Calculator
Making Calls
36%
Receiving Calls
36%
Features
Smart call control
Check your call routing
35%
Call Gateway
About
35%
Faq
Call Notification
Why do I get more than one email for each call?
35%
Solutions
Nuisance Calls
Make money from cold callers
34%
Features
Intelligent Call Diversion
How do I Activate Intelligent Call Diversion
34%
Solutions
Nuisance Calls
About
34%
Costs
Callback Cost Calculator
Callback Cost Calculator
34%
Features
Intelligent Call Diversion
Using Chained Intelligent Call Diversion
33%
Basic Intelligent Call Diversion
33%
Notes on Intelligent Call Diversion
33%
Call Blast
About
33%
Call Gateway
What are the benefits?
33%
Call Blocker
About
33%
Call Blast
Recording calls
33%
Intelligent Call Diversion
Own Voicemail Intelligent Call Diversion
32%
Pilot Intelligent Call Diversion
32%
Call Statistics
Benefits
32%
Call Blast
Setup - for Advanced Users
32%
Faq
Call Notification
Why do I get a email for every call?
32%
Features
Call Blast
Costs
32%
Missed Call Notification
Benefits
31%
Callback
About
31%
Intelligent Call Diversion
About
30%
Benefits
30%
Detailed Features
30%
Callback
How to Use
30%
Solutions
Nuisance Calls
Network Faults
30%
Features
Call Recording
Legal matters
29%
Smart call control
About
29%
Call Gateway
How do I use it?
29%
Smart call control
SMS text rerouting
28%
Call Restrict
About
28%
Call Blast
Setup - Basic
28%
Faq
Call Recording
Where is my recording?
28%
Features
Anonymous Call Filter
About
28%
Call Recording
Troubleshooting
28%
Anonymous Call Filter
How to use it
27%
Smart call control
Dial-in rerouting
27%
Call Notification
Activation
27%
Missed Call Notification
Activation
27%
Call Statistics
About
27%
Call Blast
Text Blasting
27%
Benefits
27%
Call Recording
About
27%
How to make recordings
27%
How to play recordings
27%
Intelligent Call Diversion
Enhanced Security
26%
Call Recording
Maximum recording time and file size
26%
Protecting your Privacy
26%
About
What are Flextel numbers?
About
19%
News
2011
2011 Issue 3 (March) Auto-Attendant Call Recording and Call Gateway
18%
2009
Issue3 (July) Ofcom breaks 0870... Flextel fixes it!
16%
2010
2010 Issue 4 (December) Conference Recording
16%
2015
2015 Issue 6 (June) Call Blasting and Hunt Group Services
16%
About
Legal
Terms
16%
Faq
Auto Attendant
Can I set up a menu of different conference services?
15%
News
2013
2013 Issue 7 (December) Call Blocker
13%
2006
Issue1 (June) Look who's calling!
13%
Features
Smartphone app
Callback App
12%
News
2014
2014 Issue 1 (January) Save money on your calls
12%
2015
2015 Issue 2 (February) Shield against Cold Callers
12%
2016
2016 Issue 4 (April) Switchboard and Call Queuing
11%
Solutions
How Flextel can help you
Business Planning - Call Success Rated
11%
Save money by not paying for call diversion
11%
Features
Auto Attendant
Call Transfer
10%
News
2016
2016 Issue 5 (May) Save with Call Plans and Offsetting
9%
2015
2015 Issue 7 (July) Six Month Review
9%
2011
2011 Issue 4 (April) Call Recording - 0844 to Mobile Free
9%
2018
June - Tariff Update, International Calls and GDPR
8%
Costs
Feature Costs
Features
8%
Faq
Using Flextel numbers
Why do I get Caller Withheld when I dial 1471?
8%
News
2013
2013 Issue 5 (July) Improved call statistics
8%
2007
Issue2 (December) 070 Pre Call Announcement Going, Going, Gone!
8%
Solutions
Privacy and security
Gain control over who calls you
8%
Faq
Number Porting
Can I just display my Business Numbers using Flextel?
8%
Auto Attendant
Can I block nuisance or unwanted sales calls?
8%
Features
Auto Attendant
Using Auto Attendant to make outbound calls
7%
Setup - for Advanced Users
7%
News
2018
October - Ofcom and Personal 070 Numbers
7%
Costs
Flextel Price List
Charges for Numbers and Features
7%
Faq
VoIP
I can register, but can't make or receive calls, why?
7%
Using Flextel numbers
Why is a Flextel Number better than using a call divert service?
7%
International
Can international callers ring my Flextel number?
7%
News
2007
Issue1 (November) Let's get personal!
7%
2018
March - Callout Escalation Service launched
7%
Solutions
Professional Switchboard
About Switchboards
7%
Faq
Using Flextel numbers
How can I tell if a call is being made to my Flextel Number?
7%
Account and Control Panel
How can I stop unwanted sales calls?
7%
FlexCredits
What happens to my calls if I run out of FlexCredits?
7%
Rerouting
What Number Do I Dial to Reroute my Calls?
7%
Costs
Which number range should I use?
7%
What does it cost to call my Flextel number?
7%
Features
Auto Attendant
Recording calls
6%
Hunt Group
Recording calls
6%
Smartphone app
Benefits
6%
Queue
Recording calls
6%
News
2014
2014 Issue 8 (October) Cut your costs with Offsetting
6%
2014 Issue 9 (November) New shop and money-saving plans
6%
2011
2011 Issue 8 (December) Call recording - now just 1p
6%
Solutions
24 hour and emergency services
Healthcare
6%
Flexible working
Home working
6%
How Flextel can help you
Save your Callers Money
6%
Your callers will like it!
6%
Faq
VoIP
How do I create a Hunt or Call Blast group?
6%
Using Flextel numbers
Can a Flextel number screen calls?
6%
Features
Hunt Group
About
6%
Queue
Setup
6%
Dialled Number Display
Examples
6%
News
2012
2012 Issue 2 (April) 0800 Freephone numbers launched
6%
2019
February - New Tariff Announcement
6%
About
History
Ofcom and Consumer Protection
6%
What are Flextel numbers?
How is it done
6%
Faq
VoIP
How do I route my calls to VoIP?
6%
Features
Flextel Number Presentation
Benefits
5%
News
2021
December Price Increase
5%
2006
Issue2 (September) New! Two great features
5%
2020
February - Price Increase
5%
2015
2015 Issue 8 (August) BT Hikes Prices
5%
Shop
Choosing the right Flextel number
Why Flextel?
5%
About
What are Flextel numbers?
Intelligent Call Diversion Concept
5%
Solutions
24 hour and emergency services
About
5%
Virtual offices
Work anywhere
5%
Faq
SMS text messages
Can the SMS Gateway number be used for voice, fax or data calls?
5%
VoIP
I can make and receive calls, but can't hear any sound, why?
5%
How do I make calls with my number withheld?
5%
I can't receive calls after my laptop wakes up?
5%
Using Flextel numbers
How can I change where I receive my calls?
5%
Features
Flextel Number Presentation
Top Tips to get the best from FNP
5%
Queue
Benefits
5%
Dialled Number Display
Typical Application
5%
News
2004
Issue3 (November) Major Service Upgrade
5%
2014
2014 Issue 10 (December) Free Conferencing with 03 numbers
5%
2022
December Update
5%
Features
Flextel Number Presentation
About
4%
News
2004
Issue1 (February) Flextel Presents!
4%
2005
Issue1 (May) Flextel Number Presentation (FNP)
4%
2011
2011 Issue 6 (June) Auto-Attendant Upgrade
4%
Shop
Choosing the right Flextel number
03 Corporate
4%
Solutions
24 hour and emergency services
Automated systems
4%
Costs
Monthly Plans
About
4%
Faq
Account and Control Panel
What is a PIN?
4%
Features
Voicemail
Setup - Power Users
4%
News
2014
2014 Issue 6 (June) World Cup Special
4%
2010
2010 Issue 2 (February) 0870 numbers back in stock
4%
Shop
Choosing the right Flextel number
0844 Low cost
4%
Which number range should I use?
4%
Solutions
Publicity campaigns
Memorable Numbers for a Corporate Market Presence
4%
Costs
Monthly Plans
Choosing a Plan
4%
Faq
Auto Attendant
What happens when no key is pressed?
4%
FlexCredits
What are FlexCredits?
4%
Features
Hunt Group
Costs
3%
Setup - for Advanced Users
3%
Voicemail
About
3%
Queue
Costs
3%
News
2000
Issue1 (November) Service Update
3%
2009
Issue2 (June) 0870 Update
3%
Issue1 (April) 0870 Closure
3%
2010
2010 Issue 1 (January) Happy New Year!
3%
2012
2012 Issue 3 (August) Flextel teams up with Vibe to develop new app
3%
Shop
Choosing the right Flextel number
0845 Business
3%
Rewards
Collect
Live FlexPoints Calculator
3%
Faq
Rerouting
What is Route Analysis and how do I use it?
3%
Features
Voicemail
Benefits
3%
Queue
About
3%
Dialled Number Display
About
3%
News
2008
Issue1 (March) Wherever you want to go!
3%
Issue4 (October) 070 future Ofcom gives 070 the thumbs up
3%
2002
Issue1 (May) Statistics
3%
2020
January - Our 27th Year in Review
3%
March - Coronavirus
3%
Shop
Choosing the right Flextel number
01 and 02 Local
3%
020 7 London
3%
0870 National
3%
0871 International
3%
Costs
Full Price List
Full Price List
3%
Rewards
Offsetting
About
3%
Exchange
How to Spend Rewards
3%
Faq
FlexCredits
What is offsetting?
3%
FlexPoints
What are FlexPoints?
3%
Costs
What will the Flextel service cost me?
3%
Monthly Plans
What happens if I run out of Minutes?
3%
Features
Fax
About
2%
Auto Attendant
Costs
2%
About
2%
Smartphone app
MyAccount App
2%
Voicemail
Setup - Basics
2%
News
2016
2016 Issue 2 (February) Monthly Plans just got better!
2%
2019
January - Happy New Year!
2%
Shop
Choosing the right Flextel number
0800 Freephone
2%
0300 Charity
2%
070 Personal
2%
Mobile
2%
About
Legal
Privacy Policy
2%
Code of Practice
2%
Solutions
Professional Switchboard
Buy your Number(s)
2%
Basics
2%
PBX and PABX conversion to a modern Hosted Switchboard
2%
Flexible working
Organisations and committees
2%
Faq
Using Flextel numbers
How do I set up and use a Flextel number?
2%
Divert
What is Divert?
2%
Fax
Is Fax to Email reliable?
2%
FlexCredits
How do I convert FlexPoints to FlexCredits?
2%
Rerouting
How do I reroute my numbers when I don't have internet access?
2%
Features
Flextel Number Presentation
What Numbers can I dial using FNP?
2%
VoIP
How to use
2%
News
2004
Issue2 (April) New improved commission rates...
2%
2017
12 December - Switchboard Enhancements released
2%
2001
20010303 Press Release - Mad March Hares Box Clever with SMS Text!
2%
2014
2014 Issue 4 (April) New monthly statements
2%
2002
Issue3 (December) Launch of Flextel Reseller Scheme
2%
2011
2011 Issue 7 (September) New Dial-in Reroute Control service
2%
2019
May - New 070 Number Charges
2%
Solutions
24 hour and emergency services
Disaster and recovery planning
2%
Flexible working
Mobile people and businesses
2%
Rewards
Collect
About
2%
Faq
Account and Control Panel
Do I really need an Account?
2%
Auto Attendant
Where is my recording?
2%
FlexCredits
How do I know when my FlexCredits are getting low?
2%
Features
Fax
Costs
1%
How to receive faxes at a different email address
1%
Flextel Number Presentation
How to Use
1%
Auto-Topup
About
1%
Auto Attendant
Benefits
1%
News
2005
Issue2 (September) Flextel goes International!
1%
2001
Issue1 (March) Rerouting using SMS Text Messaging
1%
2014
2014 Issue 3 (March) New FlexPoints system
1%
2014 Issue 2 (February) myAccount app launched
1%
2002
Issue2 (October) Commission
1%
2016
2016 Issue 3 (March) Studio Quality Announcements
1%
2003
Issue1 (July) Connection Charges Dropped!
1%
Solutions
Professional Switchboard
Configure the Switchboard
1%
How Flextel can help you
Don't lose Contacts or Business when you move!
1%
Publicity campaigns
Personal Numbers for Celebs
1%
Rewards
Offsetting
How to Offset
1%
Set-up Auto-Convert
1%
Faq
Dialled Number Display
What is Dialled Number Display?
1%
Using Flextel numbers
Why has my Flextel number expired?
1%
Memories and Labels
How do I manage my Memories?
1%
FlexPoints
When do FlexPoints expire?
1%
Rerouting
Why do I get an email every time I reroute?
1%
Why won't the reroute system respond when I press my telephone keypad?
1%
Features
Fax
How to switch on Fax
1%
Auto Attendant
Setup - Basic
1%
Hunt Group
Benefits
1%
Smartphone app
About
1%
Getting started
1%
MyNumber App
1%
Diary Rerouting
About
1%
VoIP
About
1%
Benefits
1%
News
2021
January - Our 28th Year in Review
1%
2013
2013 Issue 1 (January) Customer support improved
1%
2017
07 July Customers can now reconnect expired numbers
1%
2001
Issue3 (September) Introducing the Flextel Account
1%
2008
Issue3 (September) A Simple Reminder!
1%
2016
2016 Issue 1 (January) The Big Number Sale
1%
2011
2011 Issue 1 (January) Local Numbers Launched!
1%
2018
April - Spring Giveaway
1%
2015
2015 Issue 1 (January) New and Improved Rewards
1%
2015 Issue 5 (May) New VoIP Service Launched
1%
Shop
Monthly Plans
Purchase a Monthly Plan
1%
About
History
Developing the Service
1%
Legal
About Emails
1%
Who is Flextel?
Ethics
1%
Testimonials
Customer Testimonials
1%
Solutions
How Flextel can help you
Choose the best mobile phone deal
1%
Costs
Monthly Plans
Purchase a Monthly Plan
1%
Rewards
Vouchers
About
1%
Faq
Video Tutorials
Video Tutorials
1%
SMS text messages
Which number should I use for sending Flextel SMS commands?
1%
Is the service chargeable?
1%
Smartphone
Is there an App I can use?
1%
VoIP
My SIP account won't register, what can I do?
1%
Using Flextel numbers
How long can I keep my number?
1%
Why is it better to use a Flextel number than a mobile phone?
1%
How Do I Disconnect Numbers from my Account?
1%
Faults
How do I report a fault out of hours?
1%
Auto Attendant
Can I setup a sub-menu?
1%
Fax
Can I send faxes to more than one email address?
1%
Can I fax from my Flextel Number?
1%
Voicemail
Can I record a Voicemail greeting?
1%
What is the maximum recording time allowed?
1%
Can my Voicemail go to a different address?
1%
How can I delete my Voicemail greeting?
1%
Memories and Labels
About Memories - What are they and why do I need them?
1%
International
Can I avoid roaming charges when travelling abroad?
1%
Rerouting
Which destinations are disallowed?
1%
Costs
What is Commission?
1%
Flexible Telecoms™
Copyright
©
1992-2026 Flextel
Privacy
Terms
Contact