Account Setup - Not sure how to setup an account then click here!
Forgotten your Account Number? ...just input any of your Flextel Numbers from your Account, inplace of your Account Number, and we'll find it for you.
No Internet Access? When you can't get access
or it's not convenient... You can reroute from your phone from anywhere
in the world.
This is available on 2 separate phone codes and via 3 different routes through
different networks:
0370 3210 000
0701 0700 000 - Alternative backup access, with higher call charge.
Faults -
Please report faults via secure email by clicking here.
If very urgent then use our 24 hour Emergency
Fault Line: 0701 0700 151
(Faults will be responded to within one working day)