Yes you can sell numbers between accounts. This is very useful if you have too many numbers in one account or, wish to give full control of certain numbers to someone else then it's very simple to open a new account and transfer numbers.
Yes, you can transfer numbers between existing accounts, all you need is administration access to both of the accounts, the associated account passwords and the numbers you wish to transfer.
The Flextel Account is a brilliant feature, unique in the market, that lets you control all your numbers from one screen.
You are responsible for ensuring that your choice of pin and password is secure enough for your needs.
If you are receiving a lot of cold calls, unwanted sales calls, automatic / robot dialled calls then you will find our Auto Attendant feature extremely helpful in reducing the amount or even stopping them completely.
For details how to set it up please see our features page: Auto Attendant
If you have Flextel Numbers connected before September 2001, they may not be in an Account. Please contact Customer Support for assistance.
To add numbers to your Account from another account, you need to be logged in to multiple accounts. Simply logon to the account you wish to transfer numbers into, then on the 'Dashboard' page select 'add account' next to the drop down menu on the left hand side of the screen.
Now logon on to the account you wish to transfer numbers from. You should now be able to see both accounts in the drop down menu on the left hand side of the 'dashboard' page. On this page, use the drop down menu on the right hand side of the screen to select the 'Transfer' option. This will bring up the 'Number Transfer' page.Select which number you wish to transfer and then select which account you wish to transfer the number to (if it has not already been automatically selected for you). Now click the 'Transfer' button and a pop up message will confirm that the number has been transferred.
The Account is secured by its Admin Password that can be made up of numbers and letters of up to 40 characters long.
The User PIN protects an individual number and allows any PIN holder to reroute and control one number only. The PIN user cannot get access to any personal account information. A PIN has between 4 and 6 numbers only so that ordinary tone phones (that cannot handle letters) can be used to command reroutes. Most users find the PIN reroute method a fast and convenient way to change one number.
For corporate managers and major system control applications, the Account and Admin Password is typically used to reroute a group of numbers at the same time and secure business critical telecoms.
The User PIN is typically issued to staff both temporary and permanent, since Admin can easily logon to the Account and override and change the PIN if or when staff leave.