Faxmail to Email User Guide

 

 

 

Description

Set your FleXtel number to route to Faxmail and you will be able to receive faxes direct to your registered email account! You will receive your fax as an email with a tif attachment, not only this but we also show you the FleXtel number dialled, the date and time of the call and the sender's phone number (Calling Line Identity - CLI). Where the sender's number is withheld, we notify you of all but the last three digits, to protect the privacy of the caller. Of course if you know the caller's number you can guess who's faxed. You can also see if someone is having difficulty sending a fax to you when you have Call Notification set.

Benefits

How to activate Faxmail

Login to your Account, using your Account number, or any FleXtel Number, and its associated alphanumeric password (not the PIN)
Under 'Destination' use the drop down menu and select the option 'Faxmail'.
When you select Faxmail DND will be automatically turned off. However, you can reactivate this by clicking the check box.

When enabled you will receive an email from "your flextel number"@flextel.net. This format makes it easy for your email reader to sort your call notices into special email folders e.g. one for each number. Please ensure that flextel.net is not blocked by any spam filters you operate. If you have the option to whitelist flextel.net, you may wish to do so to ensure uninterrupted email delivery.

How to Personalise Faxmail Notification Email Address

You will normally receive all fax messages at your registered (account) email address. This default setting is indicated by on the 'List Numbers' page.

Alternatively, you can enter a number-specific email address. This allows you to receive Call Notifications at any chosen email address. To set a number specific email address go to the Reroute and ICD control page. To the right of is a text box, marked, 'Using the registered (account) email'. Click on the box, type in your new address for this number and click the 'set' button to the right of the text box.

You will see the icon on the 'List Numbers' page when you are using your account's registered email address, this will change to when you have set up an alternative email address. If you want to change your email address again click on this icon and it will take you straight to edit the box.

Don't forget that this email address is used by Voicemail, Faxmail and Call Notification.

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