Features - Conference Calls
 

Any Flextel Number can be turned into a virtual conference room. Some free of charge. Flextel Conference Call gives you the power to unite people from anywhere in the world for a meeting or general chat.

You can also get a permanent record of the call so that everyone can have a copy of the discussion and anyone who missed it can catch-up later. When you have Call Notification set you also have a record of the conference members or see if someone is having difficulty/forgotten the PIN.
 
 
Logon to your Account, using your Account number or any Flextel Number and its associated alphanumeric password (not the PIN) under 'Destination' use the drop down menu and select the option 'Conference' or if you want recording selection 'Conf-record'.
 
 
  • No travelling time or costs, saves business and personal user's money
  • Reduce business overheads - Virtual conferencing means there are no rooms or serviced offices to hire
  • Free to own - No rental fee
  • Instant setup.
  • Quick, flexible and easy to use
  • No hardware required
  • Service is eco-friendly as no office travel is involved
  • Service can be controlled and used from anywhere in the world
 
 

Our state of the art conference calling services, save you travelling time, fuel and hotel bills.

They're not only eco-friendly, but ideal when face to face meetings just aren't possible due to adverse travelling conditions e.g. strike, bad weather or in times of public emergency or civil unrest.

Our teleconference facilities are professional, reliable and effective. They are a proven winner and used by many businesses, leading charities, volunteer groups, clubs and even family gatherings.

iPhone Conferencing?

If you like the iPhone conference call service, then you'll love ours!

With the iPhone you have to dial each member of the conference yourself. With our conference facility you don't have this responsibility or stress. In our service each member simply dials in at an agreed time.

In a Hurry?

No time to sign up an account?

Then why not try our "Meet and Talk" service which doesn't require sign-up. To start using this service now, see our Meet and Talk conference call services - click here

 
 

Monthly Cost?

There is no monthly bill for this powerful meeting service. All our services are free to own. With the ability to have over 30 people in the conference, it really delivers superb value for money, when you think of the savings in time and travelling costs, now it's no longer necessary for everyone to meet up.

Conference Numbers

Any of our numbers can be set-up to deliver a conference call. The question is, which type is right for you of your business?

Free, Cheap or Rewards?

Unlike the iPhone using Flextel each member simply dials in and the share of costs can be varied between you and your callers. This share depends on the type of the phone number you decide to use.

0330 Conference Call Numbers - Lowest cost to call, but you pay for the service

Finally, you may wish to subsidise the calls from many mobiles and landlines packages. These calls are often included in the free call bundle, of many tariff packages.

To do this just select our 0330 conferencing numbers. You will pay a fee for each call minute, but only when you actually use the service.

084 Conference Call Numbers - No cost to you

If you want the caller to pay for the whole service, then use 0844 conferencing numbers. This make sense not only for business meetings, but also for volunteer groups, where costs need to be kept low and spread. This will cost you nothing to operate.

0871 Conference Call Numbers - Maximum Rewards for you

If you want to maximise FlexPoints collected on call use, then you can choose our 0871 conferencing numbers.

Summary table of the cost of built-in features bundled with each Flexible number.
Destination Flextel Number Range

0800

Freephone

01/02

Landline

0300

Charity

0330

UK Wide

084

Business

087

Business

070

Personal
Auto- Attendant £0.03 Free Free Free Free Free Free
Call-Blast £0.03 Free Free Free Free Free Free
Conference
per caller
£0.04 £0.01 Free Free Free Free Free
Fax £0.04 £0.01 £0.01 £0.01 Free Free Free
Hunt-Group £0.03 Free Free Free Free Free Free
Notification by Text (SMS)
per message
£0.10 £0.10 £0.10 £0.10 £0.10 £0.10 £0.10
Queue
per caller
£0.04 £0.01 Free Free Free Free Free
Recording
per emailed recording
£0.01 £0.01 £0.01 £0.01 Free Free Free
Voicemail £0.03 Free Free Free Free Free Free

All prices are inclusive of VAT. All prices are in pence per minute and are charged per whole minute or part thereof, except for call recording, which is charged per recording. For more details see our Terms & Conditions of Service.

Call Recording is charged for each completed recording that is emailed to you. The low fee is fixed regardless of recording length and there is no additional cost per minute.

All other features such as Voicemail, Fax, Conference calls, Auto Attendant, Dialled Number Display and Call Notification (to email) are provided free of charge. Notification by SMS is chargeable (as shown above). You only pay for calls at the rates shown here.

 
 
  1. Choose a PIN code of between four and six digits.
  2. Dial the Flextel Number that has previously been set to 'Conference'.
  3. Enter the agreed PIN.
  4. The System will prompt you to state your name. Say your name and press #.
  5. The System will then ask you to accept, listen to or rerecord your name. When you are ready to continue, press one.
  6. You will now enter the conference and hear hold music.
  7. When other participants dial the Conference number, they will be prompted to enter the agreed PIN, if one has been set.
 
 

You can also add your own conference greeting, this not only sounds more professional but also reassures your customers/friends they have dialled the correct number! You can upload your studio quality files with our file upload facility or dial 0370 3210 001 and follow the instructions.

Notes:
  • When the second participant joins the conference, hold music will be silenced.
  • When any caller joins or leaves any conference in progress, they will be announced to all other participants.
  • It is not necessary to set a PIN.
    An open conference can be created by simply pressing the # key when prompted for a PIN.
  • The recording will be emailed to you as a ".wav" attachment, when all participants have left the conference
 
 

To setup call recording, simply click the record icon and the icon will then turn red .

At the end of your conference (i.e. when the last party hangs-up or exits). The recording is immediately emailed to your selected email address as an attached audio file in standard (.wav) format. You should check that your email accepts large file attachments.

The default email address used is your Account email address. However, each number can have its own email address. Go to the Reroute page for the number to set this.

For more information see: Call Recording

 
 
Now you can arrange a meeting without having to travel long distances. Set your number to 'Conference' and have that urgent meeting now! Full details of how it can be used are given in the User Guide