Lots has happened since our last Service Update in March. I hope you like the cleaner lines of the home page and the faster website.
With the recent cold snap our Free Conference service has been a real winner. Don't worry about getting caught in a snow drift or your train being cancelled. Just sit in the warmth and talk.
The latest update to this service lets you record the Conference so, if anyone has missed the call because they're stuck in the snow, you can send them a recording.
Why not use it for a family chat as well. If you can't all get round a fire at least you can sit by a fire and chat!
For more details see the User Guide at: www.flextel.com/features/Conference+Calls/
This year has been an exciting one for us all at Flextel and we're looking forward to bringing even more useful features next year.
Season's Greetings from everyone at Flextel
That's all for now!Kevin Archer
As we said in our New Year service update, we've got lots planned for 2010. Well, this unique iPhone App is the latest.
If you've got an iPhone, then this App is brilliant for routing your Flextel numbers quickly, on the move (I use it all the time). It's slick and very fast, using your Flextel "Memories" and iPhone contacts.
For full instructions, checkout our iPhone Help page...
We hope you like this App! If you do, we'd be grateful for any good reviews on the Apple store. Of course, this is our first App, so any suggestions are welcome. Just get in touch and we'll sort it out.
For all the latest, keep an eye on our blog at:
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That's all for now!Kevin Archer
Well it seems that we passed the Ofcom Challenge with flying colours! Phew!
So moving on, I hope you'll be pleased to see that we've been very busy over Christmas, upgrading and enhancing your service...
We know you're also busy and that you need our service to be as fast as possible. So we've upgraded many of our systems and servers, some using leading edge solid state disks.
The result is an astonishing transformation in performance and so now you'll experience even faster and easier control of your flexible phone numbers!
You can now reroute your Flextel intelligent numbers to any normal mobile or phone destination worldwide.
Thanks to Ofcom - ha! ha!
Just top-up your account using your PayPal (no forms) account or any credit card and you're ready to receive calls at more expensive destinations.Don't worry, your original free destinations still cost you nothing ...No "smoke and mirrors" marketing from us!
Get VoIP phone service from any VoIP supplier, using SIP, then just enter your SIP address (looks like an email address) as your Flextel number destination.
As usual, with Flextel, your number is not tied to your phone service provider.
It's really that simple and you'll also save money for both you and your callers (just choose a number with a cheaper calling rate).
Now Ofcom has gone quiet (and my New Year's wish is that they stay that way!), you'll see that we've now got time to bring a range of exciting, innovative and powerful new features to market. Some of which have been delayed over a year, thanks to Ofcom's meddling.
These new features will simply enhance your existing services. No disruptive "clever" redesigns. Your existing service will work as before. They are designed to empower you and your business.
Also look out for developing FAQ's over the next few weeks. For instant help on any of the above, please call our team or email Flextel customer support (see details below).
Finally, I wish to thank you all for your continued support, loyalty and helpful advice. Many of you have been very patient, supportive and considerate over a challenging period. I'm always grateful to hear your suggestions and feedback, good or bad, because in constructive criticism, you often find a great new idea.
So, if you're not happy with what we're doing, please let us know and tell us what you want.
Wishing you all a very Happy and Prosperous New Year.Will Goodall