Flextel, established in 1992, is the longest established Flexible Number company in the UK; and probably the world. In 1993, just three years after the internet was invented, Flextel pioneered this new type of service.
Quality over Price
Be it VoIP or just traditional mobile or fixed phone calls, Flextel delivers high call quality calls over a robust and reliable network that your business and sales teams can depend upon. Poor call quality, or worse a failed service, can really damage your business reputation and reduce the success rate of sales inquiries. So don't end up regretting picking the cheapest service, pick the best.
Solutions
To find out how Flextel's quality service can deliver significant improvement opportunities to your business, have a look at our Solutions Section.
Choose the best Flexible number type for you or your business. 0800 Freephone through local 01/02 numbers to free to use 084 and 087 Business numbers. The choice is yours. They're all packed with the same features, many of which are bundled free of charge. Find out more about Flextel's powerful call management features
Moving to Flextel
It's usually quick and easy to move your important Business numbers to Flextel. Find out how.
Alternatively you can present your Business numbers, when calling from any mobile, office or hotel worldwide. Find out how.
Costs
Please use our Call Price Calculator to see the costs of non-inclusive calls. For further information on international calls please see Full Price List
All numbers come with bundled Features, ready to switch on as and when you want them. There are no monthly fees and you can disconnect for free at any time.
0800Freephone |
01/02Landline |
0300Charity |
0330Corporate |
MobilevSIM |
084Business |
087Business |
|
|---|---|---|---|---|---|---|---|
| Free diversion to UK Landline, Mobiles and some European/USA destinations |
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| Free diversion to many international destinations |
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| Free calling from UK Landlines & Mobiles |
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| In Plan and low cost calling from UK Landlines & Mobiles | |||||||
| Cost of Calling per minute |
Free* | Standard call rate | 7p* | 13p* | |||
| Number Connection Charge |
From £1 | From £1 | From £1 | From £1 | From £15 | From £1 | From £1 |
| Monthly Charge |
£0 | £0 | £0 | £0 | £1.98 | £0 | £0 |
*Calls from mobiles to 0800 numbers are FREE and the cost of calling other 08 numbers is split into our Service charge and your Access Charge. The Access Charge is set by your caller's network provider, not by Flextel. To get the total price of any call just add the Access Charge to the Service Charge. Find out more at the Ofcom information page.
Text Management
A vSIM can be set to forward received SMS text messages to one or more mobiles.
Text Blasting also permits an optional copy to email. This ensures that a permanent and accurate log of all received messages can be kept, even when the target mobile is switched-off, has no power, out of coverage or damaged. This is especially important for mission critical messages.
Privacy
vSIMs ensure that your privacy is fully protected. Hiding your real mobile number stops your location from being tracked. These days it's rather easy to track mobile phones. Because your vSIM is never connected to a mobile cell site, your location is not revealed.
Another handy feature is that intrusive text messages can be dumped to email and answered later when convenient. To reply just click the text reply link and send your text which will display your vSIM number as the sender. From this it is not feasible to find out your real mobile number or to determine when you read the message
Applications
There are numerous applications, below is just a short list. For more ideas see out Solutions Section.
- 24x7 Call Out:
- Business support
- First Responder Emergency Services
- NHS out of hours
- Mountain Rescue
- Fire Services
- Privacy and Personnel Protection:
- Celebrities
- Taxi Firms
- Sole Traders
Costs
The routing costs for calls to vSIM mobiles are the same as for our Local 01 and 02 numbers, see our Call Price Calculator. Texts cost 10p each to receive. There is a monthly charge of £1.98 per vSIM .
For medium and high level call/text users, the best value option is to take out a Monthly Plan.
01 and 02 numbers are typically included in the call plans of all UK Fixed and Mobile phone companies, so your callers should pay nothing to call you.
Please see our Flextel Price List for more details and an idea of calling costs for 01 and 02 numbers.
To check the routing costs to a specific number, see our Call Price Calculator
London City Numbers are typically included in the call plans of all UK Fixed and Mobile phone companies, so your callers should pay nothing to call you.
Please see our Flextel Price List for details and an idea of calling costs for 01 and 02 numbers, which, of course, also apply to the 020 7 Central London code.
To check the routing costs to a specific number, see our Call Price Calculator.
These UK-Wide numbers are typically included in the call plans of all UK Fixed and Mobile phone companies, so your callers should pay nothing to call you. Ideal for those nationwide businesses, who want to encourage callers without the expense of paying for 0800 calls, then 03 numbers are the perfect solution.
To check the routing costs to a specific number, see our Call Price Calculator.
Not-for-profit organisations, such as charities and also for UK public sector agencies may be eligible to use the desirable 0300 Range.They were specially designed for not-for-profit organisations, charities and public bodies to offer consumers a single point of contact nationally. The BBC, the Met Police, the RSPCA, Oxfam, Relate and Ofcom use 0300 numbers. They are also used by many government agencies and some regional councils.
0300 numbers are typically included in the call plans of all UK Fixed and Mobile phone companies, so your callers should pay nothing to call you.
To check the routing costs to a specific number, see our Call Price Calculator.
To prove your organisation complies with Ofcom 0300 eligibility rules please submit your application by clicking here.
Due to Ofcom Price Controls from 1st October 2019 call forwarding will be chargeable using 070 numbers. These numbers are therefore no longer available in our shop.
For free call forwarding we recommend using 0845 numbers instead.
For a full mobile call and text forwarding experience, try our virtual SIM mobile numbers. They also support Text Blasting.
070 Personal Numbers can only be used within the Ofcom's Personal Numbering acceptable use policy. You must also comply with Phone-paid Services Authority regulations. You are responsible for ensuring you do this. Your number may be disconnected without notice, if you appear not to comply or if we suspect fraud or deception.
To check the routing costs to a specific number, see our Call Price Calculator.
Suitable for national UK sales and support inbound business that want to encourage the maximum inbound call volume e.g. for sales inquiries.
To check the routing costs to a specific number, see our Call Price Calculator.To check the diversion costs to a specific number, see our Call Price Calculator, or to see a full list of allowed destinations and their associated cost per minute, see our Full Price List.
They also have the added advantage of having lower calling costs than 070 and 087 numbers, having a Service Charge of only 7p per minute, including VAT. What your callers pay will depend on the Access charge of your phone line or mobile supplier or whether it is included in a call plan.
If you use this type of number for consumers to call, then you must indicate the price of the call to them. To find out more visit Ofcom's UK Calling page.
They are traditional Business numbers that still may be included in many free call bundles. To check the routing costs to a specific number, see our Call Price Calculator.
0845 has been established for many years and is well known and widely available from overseas. 0845 enables anyone to open a virtual office and work from any location whilst providing their business with a professional, well-established image.
0845 numbers, having a Service Charge of only 7p per minute, including VAT. What your callers pay will depend on the Access charge of your phone line or mobile supplier or whether it is included in a call plan.
If you use 0845 for consumers, then you must indicate the price of the call to them. To find out more visit Ofcom's UK Calling page.
To check the diversion costs to a specific number, see our Call Price Calculator.
Our 087 numbers have a Service Charge of just 13p per minute, including VAT. What your callers pay will depend on the Access charge of their phone line or mobile supplier or whether it is included in a call plan.
If you use this type of number for consumers, then you must indicate the price of the call to them. To find out more visit Ofcom's UK Calling page.
To check the routing costs to a specific number, see our Call Price Calculator.
Our 087 numbers have a Service Charge of just 13p per minute, including VAT. What your callers pay will depend on the Access charge of their phone line or mobile supplier or whether it is included in a call plan.
If you use this type of number for consumers, then you must indicate the price of the call to them. To find out more visit Ofcom's UK Calling page.
