®
Flextel logo
Flexible
Telecoms
 
We deliver high quality services with solid reliability and the widest choice of local (and national) call-management numbers, at every price-point.
 
With permission of the Financial Times

Flextel, established in 1992, is the longest established Flexible Number company in the UK; and probably the world. In 1993, just three years after the internet was invented, Flextel pioneered this new type of service.

Quality over Price

Be it VoIP or just traditional mobile or fixed phone calls, Flextel delivers high call quality calls over a robust and reliable network that your business and sales teams can depend upon. Poor call quality, or worse a failed service, can really damage your business reputation and reduce the success rate of sales inquiries. So don't end up regretting picking the cheapest service, pick the best.

Solutions

To find out how Flextel's quality service can deliver significant improvement opportunities to your business, have a look at our Solutions Section.

Choose the best Flexible number type for you or your business. 0800 Freephone through local 01/02 numbers to free to use 084 and 087 Business numbers. The choice is yours. They're all packed with the same features, many of which are bundled free of charge. Find out more about Flextel's powerful call management features

Moving to Flextel

It's usually quick and easy to move your important Business numbers to Flextel. Find out how.

Alternatively you can present your Business numbers, when calling from any mobile, office or hotel worldwide. Find out how.

Costs

Please use our Call Price Calculator to see the costs of non-inclusive calls. For further information on international calls please see Full Price List

All numbers come with bundled Features, ready to switch on as and when you want them. There are no monthly fees and you can disconnect for free at any time.

 
 
 

0800

Freephone

01/02

Landline

0300

Charity

0330

Corporate

Mobile

vSIM

084

Business

087

Business

070

Personal
Free diversion to
UK Landline, Mobiles and some
European/USA destinations
Free diversion to many
international destinations
Free diversion to most
international destinations
Free calling from
UK Landlines & Mobiles
In Plan and low cost calling from UK Landlines & Mobiles
Cost of Calling
per minute
Free* Standard call rate 7p* 13p* 49p*
Number Connection Charge
From £1 From £1 From £1 From £1 From £10 From £0 From £0 From £0
Monthly Charge
£0 £0 £0 £0 £1.20 £0 £0 £0
 
All prices shown include VAT.
*Calls from mobiles to 0800 numbers are FREE and the cost of calling other 08 numbers is split into our Service charge and your Access Charge. The Access Charge is set by your caller's network provider, not by Flextel. To get the total price of any call just add the Access Charge to the Service Charge. For 070 your callers should check with their network provider for their charges. Find out more at the Ofcom information page.
 
 
Suitable for national and international, outbound and inbound businesses while maintaining a local presence in the UK.
 

01 and 02 numbers are typically included in the call plans of all UK Fixed and Mobile phone companies, so your callers should pay nothing to call you.

Please see our Flextel Price List for more details and an idea of calling costs for 01 and 02 numbers.

To check the routing costs to a specific number, see our Call Price Calculator

 
 
These scarce, highly sought-after numbers offer a first-class opportunity to set up a virtual business hub right in the heart of London, regardless of your actual location.
 

London City Numbers are typically included in the call plans of all UK Fixed and Mobile phone companies, so your callers should pay nothing to call you.

Please see our Flextel Price List for details and an idea of calling costs for 01 and 02 numbers, which, of course, also apply to the 020 7 Central London code.

To check the routing costs to a specific number, see our Call Price Calculator.

 
 
Used by most large Corporates. 03 numbers cost the same to call as Local 01 and 02 numbers, but present a national brand image to callers.
 

These UK-Wide numbers are typically included in the call plans of all UK Fixed and Mobile phone companies, so your callers should pay nothing to call you. Ideal for those nationwide businesses, who want to encourage callers without the expense of paying for 0800 calls, then 03 numbers are the perfect solution.

To check the routing costs to a specific number, see our Call Price Calculator.

Not-for-profit organisations, such as charities and also for UK public sector agencies may be eligible to use the desirable 0300 Range.
 
 
0300 numbers increase an organisation's standing, credibility and, most importantly, perceived trustworthiness.
 

They were specially designed for not-for-profit organisations, charities and public bodies to offer consumers a single point of contact nationally. The BBC, the Met Police, the RSPCA, Oxfam, Relate and Ofcom use 0300 numbers. They are also used by many government agencies and some regional councils.

0300 numbers are typically included in the call plans of all UK Fixed and Mobile phone companies, so your callers should pay nothing to call you.

To check the routing costs to a specific number, see our Call Price Calculator.

To prove your organisation complies with Ofcom 0300 eligibility rules please submit your application by clicking here.

 
 
These Personal numbers are the most powerful in our range and can be diverted, free of charge, to any UK landline or "normal cost" mobile network, plus most international destinations.
 

To check the routing costs to a specific number, see our Call Price Calculator.

Ofcom

070 Personal Numbers can only be used within the Ofcom's Personal Numbering acceptable use policy. You must also comply with Phone-paid Services Authority regulations. You are responsible for ensuring you do this. Your number may be disconnected without notice, if you appear not to comply or if we suspect fraud or deception.

 
 
0800 numbers are free to call from all UK landlines and mobiles. 0800 is a highly trusted number range, but costs more to operate than other ranges, as the caller is subsidised.
 

Suitable for national UK sales and support inbound business that want to encourage the maximum inbound call volume e.g. for sales inquiries.

To check the routing costs to a specific number, see our Call Price Calculator.

 
 
These business numbers are ideal for UK business, providing free diversion to all UK mobile and Landlines and some international destinations.
 

To check the diversion costs to a specific number, see our Call Price Calculator, or to see a full list of allowed destinations and their associated cost per minute, see our Full Price List.

They also have the added advantage of having lower calling costs than 070 and 087 numbers, having a Service Charge of only 7p per minute, including VAT. What your callers pay will depend on the Access charge of your phone line or mobile supplier or whether it is included in a call plan.

If you use this type of number for consumers to call, then you must indicate the price of the call to them. To find out more visit Ofcom's UK Calling page.

 
 
These business numbers are ideal for UK business, providing free diversion to all UK mobile, Landlines and some international destinations.
 

They are traditional Business numbers that still may be included in many free call bundles. To check the routing costs to a specific number, see our Call Price Calculator.

0845 has been established for many years and is well known and widely available from overseas. 0845 enables anyone to open a virtual office and work from any location whilst providing their business with a professional, well-established image.

0845 numbers, having a Service Charge of only 7p per minute, including VAT. What your callers pay will depend on the Access charge of your phone line or mobile supplier or whether it is included in a call plan.

If you use 0845 for consumers, then you must indicate the price of the call to them. To find out more visit Ofcom's UK Calling page.

 
 
Suitable for national and international outbound and inbound business. These well known numbers provide free diversion to all UK mobile, Landlines and many European and international destinations.
 

To check the diversion costs to a specific number, see our Call Price Calculator.

Our 087 numbers have a Service Charge of just 13p per minute, including VAT. What your callers pay will depend on the Access charge of their phone line or mobile supplier or whether it is included in a call plan.

If you use this type of number for consumers, then you must indicate the price of the call to them. To find out more visit Ofcom's UK Calling page.

 
 
These Business numbers are ideal for national and international business. They provide free diversion to all UK mobile, Landlines and many European and international destinations.
 

To check the routing costs to a specific number, see our Call Price Calculator.

Our 087 numbers have a Service Charge of just 13p per minute, including VAT. What your callers pay will depend on the Access charge of their phone line or mobile supplier or whether it is included in a call plan.

If you use this type of number for consumers, then you must indicate the price of the call to them. To find out more visit Ofcom's UK Calling page.

 
 
Our Mobile service uses a Virtual SIM (vSIM), giving you all the flexibility you would expect from a Flextel number, with the additional benefit of being able to forward received SMS text messages to your real mobile and a copy to your email.
 

Copying a received text to an email address, means that an accurate log of messages is kept, even when the target mobile is switched-off, has no power, is out of coverage or has been damaged. This is especially important for mission critical messages.

The email also let you reply with your Virtual SIM number, keeping your real mobile number private. Just click the text reply link.

The routing costs for calls to vSIM mobiles are the same as for our Local 01 and 02 numbers, see our Call Price Calculator. Texts cost 10p each to receive. There is a monthly charge of 1.20 per vSIM .