This feature means you never have to worry about having too many calls!
As there is no charge for linking Flextel numbers together, you can easily combine Queue with our Auto-Attendant, Hunt Group, Call-Blast or Diary Rerouting features to build a flexible solution, tailored to your needs.
Queuing is charged at the lower feature rate until the call is answered by one of the extensions, at which point standard charging commences.
Callers start to be charged when the Queue answers a call on your behalf and starts playing the on-hold music*.
In summary, by selecting the right type of Flextel number and using UK landlines and mobiles and some international destinations you can operate this feature without cost. For other combinations our prices are competitive. For more detailed information try our Call Price Calculator.*Except when used with 0800 numbers, where the call is free to the caller.