News - 2004
 

We have had some really useful feedback from many of our customers, which has inspired us to provide these great new features...

  • Intelligent Call Diversion(ICD)
    • Anonymous Call Filter (ACF)
      • Divert 'withheld' calls to voicemail... identifying the caller, without them being offended.
    • Divert on No Reply/Busy
      • You've now got independent control of each.
    • No Reply
      • Vary ring-time delay from 20 to 60 seconds or simply turn 'off
         
  • Features now available to all customers - including 070 users
    • Call Statistics - measure the success of your marketing campaigns, view up to 5 year history
    • Dialled Number Dispay (DND) - see the purpose of the call
    • Intelligent Call Diversion (ICT) - don't miss call... control them
       
  • Other service enhancements
    • Account management - redesigned for easier navigation between screens
    • Faster access - to the details of individual stored numbers
    • View Commission - at a glance
    • View Phonebook Entries - at a glance
    • Change All PINs - in one go, for every number on your Account
    • Sort Number List - in label, number or desination order
       

Please have a look at these new features and let us know what you think

 
Kevin Archer kev.archer@flextel.com

Marketing Manager
Main : +44 870 3210 100

Press Office
For the latest and historic press pack information, please see the links below or call 087 123 PRESS.
 
 

From the start of April, you can now earn upto 3 per minute on call commission and upto a whopping 8p per minute for any referrals you make. So it now makes even more sense to refer a friend or sell Flextel numbers.

If you can't wait to cash in your commission, you can now trade in your minutes for Flextel numbers at a massive rate of 10p per minute... So as little as 100 call minutes will earn you a £10 Flextel Voucher. So you can collect stock at very low cost and then sell them on at considerable profit e.g. on eBay.

For detailed rate information click commission rates.

The new rates apply to all the minutes accrued to date and, unlike the rewards schemes run by many other companies, your Flextel minutes don't expire, so logon to see how much you've made!

Thanks for all the feedback, if you have any other suggestions, I still want to hear them, so I can keep our overworked developers busy.

 
Kevin Archer kevin.archer@flextel.com
Marketing Manager
Main : +44 870 3210 100

Press Office
For the latest and historic press pack information, please see the links below or call 087 123 PRESS.
 
 

The first of many exciting new features we know you'll love...
                 ...'cos we've been asked for them, many times.

  1. Dialled Number Display (DND) - A global first?
    See which group of callers is ringing so you can answer the
    call in the correct manner. Give out a separate number for...
    Family, Friends, Colleagues, Customers, Adverts (one per ad.)
                              ...now you'll answer each call properly.
     
    Full details are given in the DND User Guide.
  1. Intelligent Call Diversion™ (ICD)
    If you can't answer a call or you're already busy on another,
    you may want the next call to go, automatically, to a colleague,
    voicemail or another branch, anywhere in the country, free of charge.
    You might even want to chain several numbers together and form
    a "Hunt Group"
                            ...now you can with Flextel's ICD.
     
    Full details are given in the ICD User Guide.

Both features are now live on 07017 and 0870 numbers. We plan to offer them on 07010 numbers
later in the year.

  1. You'll also see we've made a slight change to the Account
    screen. These changes have been made to help you reroute your
    numbers quicker and make the page load faster: -
    • The Flextel Number is now a link to its own ADVANCED screen.
    • DND check box has been added for quick selection.
    • The Destination dropdown window now automatically reroutes your
      Flextel Number when you select one of the memories or
      "Key in a new Destination?".
    • The control dropdown window has been removed and can now be accessed
      by clicking the ADVANCED button.

There's still more on the way soon but, if you have any other
suggestions, I still want to hear them, so I can let our developers
take a look at them.


Kevin Archer kevin.archer@flextel.com
Marketing Manager
Main : +44 870 3210 100