This is often called 'Fax Blasting'. It is not provided by our Faxmail service however, your email service provider allows forwarding of emails to multiple addresses.
You can have Fax Blasting by setting up a generic email account, [e.g. firstname.lastname@example.org] to which the email with the fax attached will be sent by us. In your email client account, set up email forwarding from this address to all the addresses you want to receive copies of the fax. Now, in the 'Number Settings' screen of your Flextel account set the 'Notification by Email' box to the generic email you want to use.
Please contact your fax sender to check, if any of the above factors are present if you experience problems such as:
You should choose an alternative viewer - while the fax appears to be in landscape, the problem is actually the software you are using and not all viewers handle this properly.
There are many good quality viewers that will display your faxes correctly.
Alternatively, try selecting fax to be sent in either (tif) or (pdf) file formats.
Fax is normally stored as a TIFF file (with a .tif extension) because TIFF is a true document format. But while some programs, like Quicktime, associate themselves with TIFF, they can't actually open this format properly.
If you have a quality TIFF viewing program on your computer then you need to reset the file association within the Options menu of your browser and re-establish the correct association.
There are many good quality viewers on the market, which will correctly present your faxes and you should choose one of them. The free document suite Open Office (www.openoffice.org) works very well, as does Windows Picture and Fax Viewer (XP), Windows Photo Viewer (Vista, Windows 7) and Preview (Mac OS X).
Alternatively, try selecting FaxMail to be received in (pdf) file format. You can then use one of the many pdf file readers to view your faxes.