FAQs - FlexPoints
 

Flextelís new reward scheme, FlexPoints has replaced our previous commission based reward scheme. FlexPoints are now collected for receiving calls on your Flextel numbers. The new system is very different from other schemes! FlexPoints are designed to give you much greater freedom over how you collect and use your earnings from Flextel. Unlike commission-based rewards, FlexPoints doesn't place a restriction on how or when you collect your rewards. This means you can now collect FlexPoints whenever you receive any calls on your Flextel numbers and everytime you refer other people to use Flextel numbers.

When new customers join Flextel by referral you will also collect FlexPoints!

Once you have collected enough FlexPoints you can choose to convert these into either FlexCredits, Vouchers or even cash. There's no time limit on earning FlexPoints, once they have been earned, the points are yours for as long as your account is active and best of all, there's no cap. The more calls you receive and the more referrals you make, the more rewards you get!

FlexPoints are unrestricted. You will earn FlexPoints with any type of call placed, whatever the time of day or night, number type, destination etc. The way you earn FlexPoints is now calculated dynamically and it is based on the very latest wholesale rates. This means we can give you the best deal available at the time of your call!

To find out more about the FlexPoints scheme, and how many FlexPoints you could potentially collect, why not test drive our handy real-time FlexPoints calculator
 
 

What can FlexPoints be used for?

 

FlexPoints can be converted into Vouchers, FlexCredit or cash. If you would like cash then please remember to read our T&Cs, section 8 with regards to exchanging FlexPoints for cash.

 
 

I already have some Flextel commission, what has happened to it?

 

All Flextel commission has already been converted to FlexPoints and you can find out more about Flextel's reward scheme FlexPoints here.

 
 

Do FlexPoints expire?

 

There's no time limit on earning FlexPoints, once they have been earned, the points are yours for as long as your account is active.

FlexPoints are unrestricted. You will earn FlexPoints with any type of call placed, whatever the time of day or night, number type, destination etc. The way you earn FlexPoints is now calculated dynamically and it is based on the very latest wholesale rates. This means we can give you the best deal available at the time of your call!

The new Flextel points system, FlexPoints, is different to other schemes!

To find out more about the FlexPoints scheme, and how many FlexPoints you could potentially collect, why not test drive our handy real-time FlexPoints calculator