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Faq FlexPoints What are FlexPoints? 100%
When do FlexPoints expire? 97%
What can I use FlexPoints for? 94%
What happens to my Commission? 88%
FlexCredits How do I convert FlexPoints to FlexCredits? 65%
Costs Which number range should I use? 60%
Using Flextel numbers How do I get a UK phone directory listing? 58%
Voicemail How can I delete my Voicemail greeting? 58%
FlexCredits What is offsetting? 58%
Memories and Labels How do I monitor and check my Memories? 58%
International Can I select an international destination for my Flextel number? 58%
Costs What is Commission? 58%
Video Tutorials Video Tutorials 58%
Customer Support What is your address? 58%
How do I report a fault? 58%
How do I contact you for general support? 58%
Diary Rerouting How do I activate Diary Rerouting? 58%
Does the Diary adjust for my timezone? 58%
How many Diary Reroutes can I have setup at one time? 58%
How much does it cost? 58%
How can I add bulk reroutes? 58%
SMS text messages How will I know if my message has been received? 58%
Which number should I use for sending Flextel SMS commands? 58%
About SMS 58%
How much does SMS cost? 58%
Is the service chargeable? 58%
Can I send text messages to a Flextel Number? 58%
Can the SMS Gateway number be used for voice, fax or data calls? 58%
Can you help me if my handset is not sending or receiving text messages? 58%
Do I make the Flextel SMS Gateway my Message Centre number? 58%
How do I find out if my phone is compatible? 58%
How do I get the hash, gate, or pound key on my phone? 58%
How do I know if my message was correctly formatted? 58%
Does Flextel charge for SMS? 58%
Does my provider charge for me to receive messages? 58%
Smartphone Is there an App I can use? 58%
Dialled Number Display What is Dialled Number Display? 58%
Why is Dialled Number Display not working for me? 58%
Number Porting Can I just display my Business Numbers using Flextel? 58%
Moving to Flextel? 58%
Moving from Flextel? 58%
VoIP My SIP account won't register, what can I do? 58%
I can make and receive calls, but can't hear any sound, why? 58%
How do I route my calls to VoIP? 58%
I can register, but can't make or receive calls, why? 58%
How do I make calls with my number withheld? 58%
How do I create a Hunt or Call Blast group? 58%
I can't receive calls after my laptop wakes up? 58%
Using Flextel numbers How do I set up and use a Flextel number? 58%
How can I change where I receive my calls? 58%
How do I connect my number? 58%
Why has my Flextel number expired? 58%
Are Flextel Numbers for business or personal use? 58%
Can a Flextel number screen calls? 58%
How can I tell if a call is being made to my Flextel Number? 58%
Is my Flextel Number ex-directory? 58%
How long can I keep my number? 58%
Why do I get Caller Withheld when I dial 1471? 58%
Why is a Flextel Number better than using a call divert service? 58%
Why is it better to use a Flextel number than a mobile phone? 58%
How Do I Disconnect Numbers from my Account? 58%
Divert What is Divert? 58%
Account and Control Panel Can I sell numbers between accounts? 58%
Is Flextel affected by the Heartbleed Bug? 58%
How can I stop unwanted sales calls? 58%
How can I disconnect number(s) from my account? 58%
What is a PIN? 58%
How do I close my Account? 58%
How can I setup an Account? 58%
Can I transfer numbers between accounts? 58%
Can I logon into multiple accounts? 58%
Do I really need an Account? 58%
How can I make sure my PIN and Password are secure? 58%
How do I add other Flextel Numbers to my Account? 58%
How do I find out my logon details? 58%
My email is no longer active 58%
What's the Difference between Passwords and PINs? 58%
Where can I set or change my PIN? 58%
Faults How do I report a fault out of hours? 58%
How do I report a fault? 58%
Auto Attendant Can I block nuisance or unwanted sales calls? 58%
Can I have a menu option for voicemail? 58%
Where is my recording? 58%
What happens when no key is pressed? 58%
Can I set up a menu of different conference services? 58%
Can I setup a sub-menu? 58%
Can I change the greeting on Leave a Message? 58%
Fax Is Fax to Email reliable? 58%
Can I send faxes to more than one email address? 58%
Can I fax from my Flextel Number? 58%
Why are faxes in landscape? 58%
Why can't I open my faxes? 58%
Voicemail Can I record a Voicemail greeting? 58%
What is the maximum recording time allowed? 58%
Where's my voicemail recording? 58%
Unable to play back voicemail? 58%
Can my Voicemail go to a different address? 58%
FlexCredits How do I topup my FlexCredit? 58%
How do I know when my FlexCredits are getting low? 58%
What are FlexCredits? 58%
What happens to my calls if I run out of FlexCredits? 58%
Can I use a Voucher to top up my Flexcredits? 58%
Call Notification Why do I get a email for every call? 58%
Why do I get more than one email for each call? 58%
Memories and Labels About Memories - What are they and why do I need them? 58%
How do I manage my Memories? 58%
Call Recording Where is my recording? 58%
Conference Calls Where is my recording? 58%
How many participants are allowed? 58%
International Can international callers ring my Flextel number? 58%
Can I avoid roaming charges when travelling abroad? 58%
Rerouting What Number Do I Dial to Reroute my Calls? 58%
Why do I get an email every time I reroute? 58%
How do I reroute my numbers when I don't have internet access? 58%
Can I automatically reroute my number? 58%
What is Route Analysis and how do I use it? 58%
Which destinations are disallowed? 58%
Why doesn't my PIN work? 58%
Why won't the reroute system respond when I press my telephone keypad? 58%
Announcements How do I upload a pre-recorded announcement? 58%
How can I delete my announcement? 58%
How can I download my announcement? 58%
How do I copy my announcement to another Flextel number 58%
Costs What will the Flextel service cost me? 58%
What does it cost to call my Flextel number? 58%
Monthly Plans What happens if I run out of Minutes? 58%
Which Flextel numbers can I use with a Monthly Plan? 58%
News 2014 2014 Issue 3 (March) New FlexPoints system 10%
Rewards Collect Live FlexPoints Calculator 9%
About Legal Terms 7%
Rewards Exchange How to view Flexpoints 7%
Value of Flexpoints 6%
Resell Resell FlexNumbers to gain FlexPoints 6%
Collect About 3%
Exchange How to Spend Rewards 3%
Refer Referring 3%
News 2014 2014 Issue 4 (April) New monthly statements 2%
2011 2011 Issue 5 (June) Flextel Launches Customer Forum 1%
Features Auto Attendant Setup - for Advanced Users 1%
Call Gateway How do I use it? 1%
Call Recording How to make recordings 1%
How to play recordings 1%
Conference Calls Costs 1%
News 2001 Issue1 (March) Rerouting using SMS Text Messaging 1%
2009 Issue3 (July) Ofcom breaks 0870... Flextel fixes it! 1%
2016 2016 Issue 3 (March) Studio Quality Announcements 1%
2010 2010 Issue 1 (January) Happy New Year! 1%
Solutions Nuisance Calls Make money from cold callers 1%
Rewards Offsetting How to Offset 1%