By using this website you consent to our using cookies to improve your experience and deliver the Flextel service.
Read more...
®
Flexible
Telecoms
You will be logged off
due to inactivity.
Stay logged on?
Shop
Monthly Plans
0800 Freephone
01/02 Local
0207 London
0300 Charity
03 Corporate
Mobile(vSIM)
0844
0845
0870
0871
Features
Auto Attendant
Callback
Call Blast
Change Number
Call Blocker
Call Stats
Call Notify
Conference Call
Hunt Group
Dialled Number Display
Diary Reroute
Fax to email
Intelligent Call Diversion
Recording
Queue
Smartphone Apps
Switchboard
Voicemail
VoIP
Solutions
24x7-Emergency
Campaigns
Home Working
Nuisance Calls
Privacy/Security
Switchboards
Virtual Office
Costs
Calls
Callback
Features
Plans
Summary
Full
Rewards
Collect
Exchange
Offsetting
Refer
Resell
Vouchers
News
Latest
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
Archive
About
Flextel
History
Careers
Legal
Privacy
Terms
Contact us
Help
FAQs
Video Tutorials
myAccount
Rerouting
Support
Contact us
Search results for...
faq recording
Section
Page
Topic
Relevance
site searched in 0.22 seconds
Faq
Call Recording
Where is my recording?
100%
Auto Attendant
Where is my recording?
69%
Conference Calls
Where is my recording?
69%
Voicemail
What is the maximum recording time allowed?
68%
Where's my voicemail recording?
68%
How can I delete my Voicemail greeting?
64%
Unable to play back voicemail?
63%
Can I record a Voicemail greeting?
63%
Using Flextel numbers
How do I get a UK phone directory listing?
63%
FlexCredits
What are FlexCredits?
63%
How do I know when my FlexCredits are getting low?
63%
What happens to my calls if I run out of FlexCredits?
63%
Memories and Labels
How do I monitor and check my Memories?
63%
International
Can I select an international destination for my Flextel number?
63%
Announcements
How do I upload a pre-recorded announcement?
63%
Monthly Plans
What happens if I run out of Minutes?
63%
FlexCredits
What is offsetting?
62%
Auto Attendant
Can I block nuisance or unwanted sales calls?
62%
FlexCredits
How do I convert FlexPoints to FlexCredits?
62%
Faults
How do I report a fault?
62%
Voicemail
Can my Voicemail go to a different address?
62%
International
Can international callers ring my Flextel number?
62%
Faults
How do I report a fault out of hours?
62%
Auto Attendant
Can I change the greeting on Leave a Message?
62%
FlexCredits
How do I topup my FlexCredit?
62%
Can I use a Voucher to top up my Flexcredits?
62%
Auto Attendant
What happens when no key is pressed?
62%
VoIP
How do I create a Hunt or Call Blast group?
62%
How do I make calls with my number withheld?
62%
How do I route my calls to VoIP?
62%
I can make and receive calls, but can't hear any sound, why?
62%
My SIP account won't register, what can I do?
62%
Rerouting
Why do I get an email every time I reroute?
62%
VoIP
I can register, but can't make or receive calls, why?
62%
I can't receive calls after my laptop wakes up?
62%
Announcements
How can I download my announcement?
62%
How can I delete my announcement?
62%
Fax
Can I fax from my Flextel Number?
62%
Auto Attendant
Can I have a menu option for voicemail?
62%
Can I set up a menu of different conference services?
62%
Fax
Can I send faxes to more than one email address?
62%
Why can't I open my faxes?
62%
Announcements
How do I copy my announcement to another Flextel number
62%
Fax
Is Fax to Email reliable?
62%
Why are faxes in landscape?
62%
Auto Attendant
Can I setup a sub-menu?
62%
International
Can I avoid roaming charges when travelling abroad?
62%
SMS text messages
How will I know if my message has been received?
62%
About SMS
62%
How do I find out if my phone is compatible?
62%
Can you help me if my handset is not sending or receiving text messages?
62%
Which number should I use for sending Flextel SMS commands?
62%
Customer Support
What is your address?
62%
Account and Control Panel
How can I make sure my PIN and Password are secure?
62%
How can I setup an Account?
62%
Customer Support
How do I contact you for general support?
62%
How do I report a fault?
62%
SMS text messages
Does Flextel charge for SMS?
62%
Is the service chargeable?
62%
How do I get the hash, gate, or pound key on my phone?
62%
Does my provider charge for me to receive messages?
62%
Memories and Labels
How do I manage my Memories?
62%
About Memories - What are they and why do I need them?
62%
SMS text messages
Can the SMS Gateway number be used for voice, fax or data calls?
62%
Can I send text messages to a Flextel Number?
62%
How do I know if my message was correctly formatted?
62%
How much does SMS cost?
62%
Do I make the Flextel SMS Gateway my Message Centre number?
62%
Account and Control Panel
Is Flextel affected by the Heartbleed Bug?
62%
How do I add other Flextel Numbers to my Account?
62%
Diary Rerouting
How can I add bulk reroutes?
62%
How much does it cost?
62%
How many Diary Reroutes can I have setup at one time?
62%
Account and Control Panel
What's the Difference between Passwords and PINs?
62%
Diary Rerouting
Does the Diary adjust for my timezone?
62%
How do I activate Diary Rerouting?
62%
Smartphone
Is there an App I can use?
62%
Call Notification
Why do I get more than one email for each call?
62%
Why do I get a email for every call?
62%
Account and Control Panel
Can I transfer numbers between accounts?
62%
How do I close my Account?
62%
Do I really need an Account?
62%
Can I sell numbers between accounts?
62%
How can I stop unwanted sales calls?
62%
What is a PIN?
62%
Can I logon into multiple accounts?
62%
How can I disconnect numbers from my account?
62%
My email is no longer active
62%
How can I disconnect number(s) from my account?
62%
How do I find out my logon details?
62%
Rerouting
What is Route Analysis and how do I use it?
62%
Why won't the reroute system respond when I press my telephone keypad?
62%
Costs
What will the Flextel service cost me?
62%
What does it cost to call my Flextel number?
62%
Which number range should I use?
62%
What is Commission?
62%
Number Porting
Can I just display my Business Numbers using Flextel?
62%
Moving from Flextel?
62%
Moving to Flextel?
62%
Divert
What is Divert?
62%
FlexPoints
When do FlexPoints expire?
62%
Dialled Number Display
What is Dialled Number Display?
62%
Video Tutorials
Video Tutorials
62%
Rerouting
Which destinations are disallowed?
62%
Dialled Number Display
Why is Dialled Number Display not working for me?
62%
FlexPoints
What are FlexPoints?
62%
What can I use FlexPoints for?
62%
What happens to my Commission?
62%
Using Flextel numbers
How can I tell if a call is being made to my Flextel Number?
62%
Conference Calls
How many participants are allowed?
62%
Monthly Plans
Which Flextel numbers can I use with a Monthly Plan?
62%
Using Flextel numbers
Why do I get Caller Withheld when I dial 1471?
62%
Are Flextel Numbers for business or personal use?
62%
Why has my Flextel number expired?
62%
Rerouting
Why doesn't my PIN work?
62%
What Number Do I Dial to Reroute my Calls?
62%
How do I reroute my numbers when I don't have internet access?
62%
Using Flextel numbers
How can I change where I receive my calls?
62%
Rerouting
Can I automatically reroute my number?
62%
Using Flextel numbers
Can a Flextel number screen calls?
62%
How long can I keep my number?
62%
Is my Flextel Number ex-directory?
62%
Why is a Flextel Number better than using a call divert service?
62%
How do I connect my number?
62%
Why is it better to use a Flextel number than a mobile phone?
62%
How do I set up and use a Flextel number?
62%
Features
Call Recording
How to play recordings
40%
Maximum recording time and file size
40%
How to make recordings
39%
Legal matters
37%
Troubleshooting
34%
Protecting your Privacy
33%
About
32%
News
2011
2011 Issue 4 (April) Call Recording - 0844 to Mobile Free
9%
2011 Issue 8 (December) Call recording - now just 1p
8%
Features
Conference Calls
Recording Calls
8%
News
2017
09 September - MP3 format recordings
7%
2011
2011 Issue 3 (March) Auto-Attendant Call Recording and Call Gateway
7%
2010
2010 Issue 4 (December) Conference Recording
7%
Features
Queue
Recording calls
7%
Call Blast
Recording calls
7%
Hunt Group
Recording calls
7%
Auto Attendant
Recording calls
7%
Voicemail
Setup - Protecting your Privacy
2%
Costs
Feature Costs
Features
2%
Features
Queue
Benefits
2%
News
2016
2016 Issue 3 (March) Studio Quality Announcements
2%
Features
Auto Attendant
Setup - for Advanced Users
2%
News
2016
2016 Issue 5 (May) Save with Call Plans and Offsetting
2%
Features
Call Gateway
How do I use it?
1%
Costs
Monthly Plans
Choosing a Plan
1%
News
2016
2016 Issue 2 (February) Monthly Plans just got better!
1%
Costs
Call Price Calculator
Making Calls
1%
News
2014
2014 Issue 9 (November) New shop and money-saving plans
1%
Costs
Call Price Calculator
Receiving Calls
1%
News
2011
2011 Issue 5 (June) Flextel Launches Customer Forum
1%
Costs
Flextel Price List
Charges for Numbers and Features
1%
Features
Callback
Benefits
1%
About
Legal
Privacy Policy
1%
About Emails
1%
Features
Call Blast
Benefits
1%
Costs
Monthly Plans
About
1%
Features
Conference Calls
Personalising the Conference Introduction
1%
Auto Attendant
Using Auto Attendant to make outbound calls
1%
Solutions
Professional Switchboard
PBX and PABX conversion to a modern Hosted Switchboard
1%
Features
Call Gateway
What are the benefits?
1%
News
2001
Issue1 (March) Rerouting using SMS Text Messaging
1%
2010
2010 Issue 1 (January) Happy New Year!
1%
2018
June - Tariff Update, International Calls and GDPR
1%
2015
2015 Issue 6 (June) Call Blasting and Hunt Group Services
1%
2014
2014 Issue 2 (February) myAccount app launched
1%
2009
Issue3 (July) Ofcom breaks 0870... Flextel fixes it!
1%
Costs
Callback Cost Calculator
Callback Cost Calculator
1%
Features
Smartphone app
Benefits
1%
News
2014
2014 Issue 8 (October) Cut your costs with Offsetting
1%
Features
Call Gateway
About
1%
Voicemail
Setup - Power Users
1%
Call Notification
Benefits
1%
Smartphone app
MyAccount App
1%
Hunt Group
Benefits
1%
Flexible Telecoms™
Copyright
©
1992-2022 Flextel
Privacy
Terms
Contact
Why Flextel?
Powerful Features?
Nuisance Blocker?
Smartphone Apps?
Latest news?
Shop?
Collect Rewards?
Free calls?
Spend Rewards?
Rate us?