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Faq Call Recording Where is my recording? 100%
Auto Attendant Where is my recording? 69%
Conference Calls Where is my recording? 69%
Voicemail What is the maximum recording time allowed? 68%
Where's my voicemail recording? 68%
How can I delete my Voicemail greeting? 64%
Can I record a Voicemail greeting? 63%
Unable to play back voicemail? 63%
FlexCredits How do I know when my FlexCredits are getting low? 63%
What are FlexCredits? 63%
What happens to my calls if I run out of FlexCredits? 63%
International Can I select an international destination for my Flextel number? 63%
Using Flextel numbers How do I get a UK phone directory listing? 63%
Memories and Labels How do I monitor and check my Memories? 63%
Announcements How do I upload a pre-recorded announcement? 63%
Monthly Plans What happens if I run out of Minutes? 63%
Video Tutorials Video Tutorials 62%
Number Porting Can I just display my Business Numbers using Flextel? 62%
Moving to Flextel? 62%
Moving from Flextel? 62%
Account and Control Panel Can I sell numbers between accounts? 62%
Is Flextel affected by the Heartbleed Bug? 62%
How can I stop unwanted sales calls? 62%
How can I disconnect number(s) from my account? 62%
What is a PIN? 62%
How do I close my Account? 62%
How can I setup an Account? 62%
Can I transfer numbers between accounts? 62%
Can I logon into multiple accounts? 62%
Do I really need an Account? 62%
How can I make sure my PIN and Password are secure? 62%
How do I add other Flextel Numbers to my Account? 62%
How do I find out my logon details? 62%
My email is no longer active 62%
What's the Difference between Passwords and PINs? 62%
Where can I set or change my PIN? 62%
Auto Attendant Can I block nuisance or unwanted sales calls? 62%
Can I have a menu option for voicemail? 62%
What happens when no key is pressed? 62%
Can I set up a menu of different conference services? 62%
Can I setup a sub-menu? 62%
Can I change the greeting on Leave a Message? 62%
Call Notification Why do I get a email for every call? 62%
Why do I get more than one email for each call? 62%
Conference Calls How many participants are allowed? 62%
Costs What will the Flextel service cost me? 62%
Which number range should I use? 62%
What is Commission? 62%
What does it cost to call my Flextel number? 62%
Customer Support What is your address? 62%
How do I report a fault? 62%
How do I contact you for general support? 62%
Dialled Number Display What is Dialled Number Display? 62%
Why is Dialled Number Display not working for me? 62%
Divert What is Divert? 62%
Faults How do I report a fault out of hours? 62%
How do I report a fault? 62%
Fax Is Fax to Email reliable? 62%
Can I send faxes to more than one email address? 62%
Can I fax from my Flextel Number? 62%
Why are faxes in landscape? 62%
Why can't I open my faxes? 62%
FlexCredits How do I convert FlexPoints to FlexCredits? 62%
How do I topup my FlexCredit? 62%
What is offsetting? 62%
Can I use a Voucher to top up my Flexcredits? 62%
International Can international callers ring my Flextel number? 62%
Can I avoid roaming charges when travelling abroad? 62%
Rerouting What Number Do I Dial to Reroute my Calls? 62%
Why do I get an email every time I reroute? 62%
How do I reroute my numbers when I don't have internet access? 62%
Can I automatically reroute my number? 62%
What is Route Analysis and how do I use it? 62%
Which destinations are disallowed? 62%
Why doesn't my PIN work? 62%
Why won't the reroute system respond when I press my telephone keypad? 62%
SMS text messages Does Flextel charge for SMS? 62%
Does my provider charge for me to receive messages? 62%
How much does SMS cost? 62%
Is the service chargeable? 62%
Can I send text messages to a Flextel Number? 62%
Can the SMS Gateway number be used for voice, fax or data calls? 62%
Can you help me if my handset is not sending or receiving text messages? 62%
Do I make the Flextel SMS Gateway my Message Centre number? 62%
How do I find out if my phone is compatible? 62%
How do I get the hash, gate, or pound key on my phone? 62%
How do I know if my message was correctly formatted? 62%
How will I know if my message has been received? 62%
Which number should I use for sending Flextel SMS commands? 62%
About SMS 62%
Smartphone Is there an App I can use? 62%
Using Flextel numbers How do I set up and use a Flextel number? 62%
How can I change where I receive my calls? 62%
How do I connect my number? 62%
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Are Flextel Numbers for business or personal use? 62%
Can a Flextel number screen calls? 62%
How can I tell if a call is being made to my Flextel Number? 62%
Is my Flextel Number ex-directory? 62%
How long can I keep my number? 62%
Why do I get Caller Withheld when I dial 1471? 62%
Why is a Flextel Number better than using a call divert service? 62%
Why is it better to use a Flextel number than a mobile phone? 62%
How Do I Disconnect Numbers from my Account? 62%
Voicemail Can my Voicemail go to a different address? 62%
Memories and Labels About Memories - What are they and why do I need them? 62%
How do I manage my Memories? 62%
FlexPoints What happens to my Commission? 62%
What can I use FlexPoints for? 62%
When do FlexPoints expire? 62%
What are FlexPoints? 62%
Announcements How can I delete my announcement? 62%
How can I download my announcement? 62%
How do I copy my announcement to another Flextel number 62%
Monthly Plans Which Flextel numbers can I use with a Monthly Plan? 62%
Diary Rerouting How do I activate Diary Rerouting? 62%
Does the Diary adjust for my timezone? 62%
How many Diary Reroutes can I have setup at one time? 62%
How much does it cost? 62%
How can I add bulk reroutes? 62%
VoIP My SIP account won't register, what can I do? 62%
I can make and receive calls, but can't hear any sound, why? 62%
How do I route my calls to VoIP? 62%
I can register, but can't make or receive calls, why? 62%
I can't receive calls after my laptop wakes up? 62%
How do I make calls with my number withheld? 62%
How do I create a Hunt or Call Blast group? 62%
Features Call Recording How to play recordings 40%
Maximum recording time and file size 40%
How to make recordings 39%
Legal matters 37%
Troubleshooting 34%
Protecting your Privacy 33%
About 32%
News 2011 2011 Issue 4 (April) Call Recording - 0844 to Mobile Free 9%
Features Conference Calls Recording Calls 8%
News 2011 2011 Issue 8 (December) Call recording - now just 1p 8%
2010 2010 Issue 4 (December) Conference Recording 7%
2011 2011 Issue 3 (March) Auto-Attendant Call Recording and Call Gateway 7%
2017 09 September - MP3 format recordings 7%
Features Auto Attendant Recording calls 7%
Queue Recording calls 7%
Hunt Group Recording calls 7%
Call Blast Recording calls 7%
Costs Feature Costs Features 2%
Features Auto Attendant Setup - for Advanced Users 2%
Voicemail Setup - Protecting your Privacy 2%
Queue Benefits 2%
News 2016 2016 Issue 3 (March) Studio Quality Announcements 2%
2016 Issue 5 (May) Save with Call Plans and Offsetting 2%
Costs Flextel Price List Charges for Numbers and Features 1%
Call Price Calculator Making Calls 1%
Receiving Calls 1%
Monthly Plans Choosing a Plan 1%
Features Call Gateway How do I use it? 1%
News 2011 2011 Issue 5 (June) Flextel Launches Customer Forum 1%
2014 2014 Issue 9 (November) New shop and money-saving plans 1%
2016 2016 Issue 2 (February) Monthly Plans just got better! 1%
About Legal Privacy Policy 1%
About Emails 1%
Costs Callback Cost Calculator Callback Cost Calculator 1%
Monthly Plans About 1%
Features Auto Attendant Using Auto Attendant to make outbound calls 1%
Call Gateway About 1%
What are the benefits? 1%
Call Notification Benefits 1%
Conference Calls Personalising the Conference Introduction 1%
Smartphone app Benefits 1%
MyAccount App 1%
Voicemail Setup - Power Users 1%
Hunt Group Benefits 1%
Callback Benefits 1%
Call Blast Benefits 1%
News 2018 June - Tariff Update, International Calls and GDPR 1%
2001 Issue1 (March) Rerouting using SMS Text Messaging 1%
2009 Issue3 (July) Ofcom breaks 0870... Flextel fixes it! 1%
2010 2010 Issue 1 (January) Happy New Year! 1%
2015 2015 Issue 6 (June) Call Blasting and Hunt Group Services 1%
2014 2014 Issue 2 (February) myAccount app launched 1%
2014 Issue 8 (October) Cut your costs with Offsetting 1%
Solutions Professional Switchboard PBX and PABX conversion to a modern Hosted Switchboard 1%