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Faq International Can international callers ring my Flextel number? 100%
Can I select an international destination for my Flextel number? 99%
Can I avoid roaming charges when travelling abroad? 92%
Costs Which number range should I use? 65%
Rerouting What Number Do I Dial to Reroute my Calls? 63%
FlexCredits How do I know when my FlexCredits are getting low? 62%
What are FlexCredits? 62%
What happens to my calls if I run out of FlexCredits? 62%
SMS text messages Which number should I use for sending Flextel SMS commands? 62%
Using Flextel numbers How do I get a UK phone directory listing? 62%
Voicemail How can I delete my Voicemail greeting? 62%
Memories and Labels How do I monitor and check my Memories? 62%
Video Tutorials Video Tutorials 61%
Number Porting Can I just display my Business Numbers using Flextel? 61%
Moving to Flextel? 61%
Moving from Flextel? 61%
Account and Control Panel Can I sell numbers between accounts? 61%
Is Flextel affected by the Heartbleed Bug? 61%
How can I stop unwanted sales calls? 61%
How can I disconnect number(s) from my account? 61%
What is a PIN? 61%
How do I close my Account? 61%
How can I setup an Account? 61%
Can I transfer numbers between accounts? 61%
Can I logon into multiple accounts? 61%
Do I really need an Account? 61%
How can I make sure my PIN and Password are secure? 61%
How do I add other Flextel Numbers to my Account? 61%
How do I find out my logon details? 61%
My email is no longer active 61%
What's the Difference between Passwords and PINs? 61%
Where can I set or change my PIN? 61%
Auto Attendant Can I block nuisance or unwanted sales calls? 61%
Can I have a menu option for voicemail? 61%
Where is my recording? 61%
What happens when no key is pressed? 61%
Can I set up a menu of different conference services? 61%
Can I setup a sub-menu? 61%
Can I change the greeting on Leave a Message? 61%
Call Notification Why do I get a email for every call? 61%
Why do I get more than one email for each call? 61%
Call Recording Where is my recording? 61%
Conference Calls How many participants are allowed? 61%
Where is my recording? 61%
Costs What will the Flextel service cost me? 61%
What is Commission? 61%
What does it cost to call my Flextel number? 61%
Customer Support What is your address? 61%
How do I report a fault? 61%
How do I contact you for general support? 61%
Dialled Number Display What is Dialled Number Display? 61%
Why is Dialled Number Display not working for me? 61%
Divert What is Divert? 61%
Faults How do I report a fault out of hours? 61%
How do I report a fault? 61%
Fax Is Fax to Email reliable? 61%
Can I send faxes to more than one email address? 61%
Can I fax from my Flextel Number? 61%
Why are faxes in landscape? 61%
Why can't I open my faxes? 61%
FlexCredits How do I convert FlexPoints to FlexCredits? 61%
How do I topup my FlexCredit? 61%
What is offsetting? 61%
Can I use a Voucher to top up my Flexcredits? 61%
Rerouting Why do I get an email every time I reroute? 61%
How do I reroute my numbers when I don't have internet access? 61%
Can I automatically reroute my number? 61%
What is Route Analysis and how do I use it? 61%
Which destinations are disallowed? 61%
Why doesn't my PIN work? 61%
Why won't the reroute system respond when I press my telephone keypad? 61%
SMS text messages Does Flextel charge for SMS? 61%
Does my provider charge for me to receive messages? 61%
How much does SMS cost? 61%
Is the service chargeable? 61%
Can I send text messages to a Flextel Number? 61%
Can the SMS Gateway number be used for voice, fax or data calls? 61%
Can you help me if my handset is not sending or receiving text messages? 61%
Do I make the Flextel SMS Gateway my Message Centre number? 61%
How do I find out if my phone is compatible? 61%
How do I get the hash, gate, or pound key on my phone? 61%
How do I know if my message was correctly formatted? 61%
How will I know if my message has been received? 61%
About SMS 61%
Smartphone Is there an App I can use? 61%
Using Flextel numbers How do I set up and use a Flextel number? 61%
How can I change where I receive my calls? 61%
How do I connect my number? 61%
Why has my Flextel number expired? 61%
Are Flextel Numbers for business or personal use? 61%
Can a Flextel number screen calls? 61%
How can I tell if a call is being made to my Flextel Number? 61%
Is my Flextel Number ex-directory? 61%
How long can I keep my number? 61%
Why do I get Caller Withheld when I dial 1471? 61%
Why is a Flextel Number better than using a call divert service? 61%
Why is it better to use a Flextel number than a mobile phone? 61%
How Do I Disconnect Numbers from my Account? 61%
Voicemail Can I record a Voicemail greeting? 61%
What is the maximum recording time allowed? 61%
Where's my voicemail recording? 61%
Unable to play back voicemail? 61%
Can my Voicemail go to a different address? 61%
Memories and Labels About Memories - What are they and why do I need them? 61%
How do I manage my Memories? 61%
FlexPoints What happens to my Commission? 61%
What can I use FlexPoints for? 61%
When do FlexPoints expire? 61%
What are FlexPoints? 61%
Announcements How do I upload a pre-recorded announcement? 61%
How can I delete my announcement? 61%
How can I download my announcement? 61%
How do I copy my announcement to another Flextel number 61%
Monthly Plans What happens if I run out of Minutes? 61%
Which Flextel numbers can I use with a Monthly Plan? 61%
Diary Rerouting How do I activate Diary Rerouting? 61%
Does the Diary adjust for my timezone? 61%
How many Diary Reroutes can I have setup at one time? 61%
How much does it cost? 61%
How can I add bulk reroutes? 61%
VoIP My SIP account won't register, what can I do? 61%
I can make and receive calls, but can't hear any sound, why? 61%
How do I route my calls to VoIP? 61%
I can register, but can't make or receive calls, why? 61%
I can't receive calls after my laptop wakes up? 61%
How do I make calls with my number withheld? 61%
How do I create a Hunt or Call Blast group? 61%
News 2005 Issue2 (September) Flextel goes International! 9%
Shop Choosing the right Flextel number 0871 International 7%
News 2018 June - Tariff Update, International Calls and GDPR 7%
Features Callback Benefits 2%
News 2019 February - New Tariff Announcement 2%
2008 Issue1 (March) Wherever you want to go! 2%
Costs Call Price Calculator Receiving Calls 1%
Monthly Plans About 1%
Choosing a Plan 1%
Features Hunt Group Costs 1%
Call Blast Costs 1%
News 2007 Issue2 (December) 070 Pre Call Announcement Going, Going, Gone! 1%
2009 Issue2 (June) 0870 Update 1%
Issue1 (April) 0870 Closure 1%
Issue3 (July) Ofcom breaks 0870... Flextel fixes it! 1%
2011 2011 Issue 5 (June) Flextel Launches Customer Forum 1%
2014 2014 Issue 1 (January) Save money on your calls 1%
Shop Choosing the right Flextel number 0870 National 1%
About Who is Flextel? About 1%
Costs Call Price Calculator Making Calls 1%
Callback Cost Calculator Callback Cost Calculator 1%
Features Call Restrict About 1%
Auto Attendant Costs 1%
Using Auto Attendant to make outbound calls 1%
Setup - for Advanced Users 1%
Call Gateway How do I use it? 1%
What are the benefits? 1%
Call Recording How to make recordings 1%
Troubleshooting 1%
How to play recordings 1%
Dialled Number Display Examples 1%
Smartphone app About 1%
Benefits 1%
Callback App 1%
Queue Costs 1%
Hunt Group Setup - for Advanced Users 1%
Callback About 1%
Call Blast Setup - for Advanced Users 1%
News 2001 Issue1 (March) Rerouting using SMS Text Messaging 1%
2010 2010 Issue 1 (January) Happy New Year! 1%
2011 2011 Issue 3 (March) Auto-Attendant Call Recording and Call Gateway 1%
2012 2012 Issue 3 (August) Flextel teams up with Vibe to develop new app 1%
2015 2015 Issue 7 (July) Six Month Review 1%
2015 Issue 2 (February) Shield against Cold Callers 1%
2014 2014 Issue 8 (October) Cut your costs with Offsetting 1%
2014 Issue 9 (November) New shop and money-saving plans 1%
2016 2016 Issue 3 (March) Studio Quality Announcements 1%
2016 Issue 2 (February) Monthly Plans just got better! 1%
Solutions How Flextel can help you Save your Callers Money 1%
Shop Choosing the right Flextel number Why Flextel? 1%
01 and 02 Local 1%
0844 Low cost 1%
0845 Business 1%
Which number range should I use? 1%