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Faq Voicemail Can my Voicemail go to a different address? 100%
How can I delete my Voicemail greeting? 100%
Can I record a Voicemail greeting? 99%
Where's my voicemail recording? 99%
Unable to play back voicemail? 99%
What is the maximum recording time allowed? 93%
Auto Attendant Can I have a menu option for voicemail? 69%
Can I change the greeting on Leave a Message? 63%
Using Flextel numbers Can a Flextel number screen calls? 63%
Auto Attendant What happens when no key is pressed? 62%
Divert What is Divert? 62%
International Can I select an international destination for my Flextel number? 62%
Using Flextel numbers How do I get a UK phone directory listing? 62%
Memories and Labels How do I monitor and check my Memories? 62%
Monthly Plans What happens if I run out of Minutes? 62%
Video Tutorials Video Tutorials 62%
Number Porting Can I just display my Business Numbers using Flextel? 62%
Moving to Flextel? 62%
Moving from Flextel? 62%
Account and Control Panel Can I sell numbers between accounts? 62%
Is Flextel affected by the Heartbleed Bug? 62%
How can I stop unwanted sales calls? 62%
How can I disconnect number(s) from my account? 62%
What is a PIN? 62%
How do I close my Account? 62%
How can I setup an Account? 62%
Can I transfer numbers between accounts? 62%
Can I logon into multiple accounts? 62%
Do I really need an Account? 62%
How can I make sure my PIN and Password are secure? 62%
How do I add other Flextel Numbers to my Account? 62%
How do I find out my logon details? 62%
My email is no longer active 62%
What's the Difference between Passwords and PINs? 62%
Where can I set or change my PIN? 62%
Auto Attendant Can I block nuisance or unwanted sales calls? 62%
Where is my recording? 62%
Can I set up a menu of different conference services? 62%
Can I setup a sub-menu? 62%
Call Notification Why do I get a email for every call? 62%
Why do I get more than one email for each call? 62%
Call Recording Where is my recording? 62%
Conference Calls How many participants are allowed? 62%
Where is my recording? 62%
Costs What will the Flextel service cost me? 62%
Which number range should I use? 62%
What is Commission? 62%
What does it cost to call my Flextel number? 62%
Customer Support What is your address? 62%
How do I report a fault? 62%
How do I contact you for general support? 62%
Dialled Number Display What is Dialled Number Display? 62%
Why is Dialled Number Display not working for me? 62%
Faults How do I report a fault out of hours? 62%
How do I report a fault? 62%
Fax Is Fax to Email reliable? 62%
Can I send faxes to more than one email address? 62%
Can I fax from my Flextel Number? 62%
Why are faxes in landscape? 62%
Why can't I open my faxes? 62%
FlexCredits How do I convert FlexPoints to FlexCredits? 62%
How do I topup my FlexCredit? 62%
What is offsetting? 62%
How do I know when my FlexCredits are getting low? 62%
What are FlexCredits? 62%
What happens to my calls if I run out of FlexCredits? 62%
Can I use a Voucher to top up my Flexcredits? 62%
International Can international callers ring my Flextel number? 62%
Can I avoid roaming charges when travelling abroad? 62%
Rerouting What Number Do I Dial to Reroute my Calls? 62%
Why do I get an email every time I reroute? 62%
How do I reroute my numbers when I don't have internet access? 62%
Can I automatically reroute my number? 62%
What is Route Analysis and how do I use it? 62%
Which destinations are disallowed? 62%
Why doesn't my PIN work? 62%
Why won't the reroute system respond when I press my telephone keypad? 62%
SMS text messages Does Flextel charge for SMS? 62%
Does my provider charge for me to receive messages? 62%
How much does SMS cost? 62%
Is the service chargeable? 62%
Can I send text messages to a Flextel Number? 62%
Can the SMS Gateway number be used for voice, fax or data calls? 62%
Can you help me if my handset is not sending or receiving text messages? 62%
Do I make the Flextel SMS Gateway my Message Centre number? 62%
How do I find out if my phone is compatible? 62%
How do I get the hash, gate, or pound key on my phone? 62%
How do I know if my message was correctly formatted? 62%
How will I know if my message has been received? 62%
Which number should I use for sending Flextel SMS commands? 62%
About SMS 62%
Smartphone Is there an App I can use? 62%
Using Flextel numbers How do I set up and use a Flextel number? 62%
How can I change where I receive my calls? 62%
How do I connect my number? 62%
Why has my Flextel number expired? 62%
Are Flextel Numbers for business or personal use? 62%
How can I tell if a call is being made to my Flextel Number? 62%
Is my Flextel Number ex-directory? 62%
How long can I keep my number? 62%
Why do I get Caller Withheld when I dial 1471? 62%
Why is a Flextel Number better than using a call divert service? 62%
Why is it better to use a Flextel number than a mobile phone? 62%
How Do I Disconnect Numbers from my Account? 62%
Memories and Labels About Memories - What are they and why do I need them? 62%
How do I manage my Memories? 62%
FlexPoints What happens to my Commission? 62%
What can I use FlexPoints for? 62%
When do FlexPoints expire? 62%
What are FlexPoints? 62%
Announcements How do I upload a pre-recorded announcement? 62%
How can I delete my announcement? 62%
How can I download my announcement? 62%
How do I copy my announcement to another Flextel number 62%
Monthly Plans Which Flextel numbers can I use with a Monthly Plan? 62%
Diary Rerouting How do I activate Diary Rerouting? 62%
Does the Diary adjust for my timezone? 62%
How many Diary Reroutes can I have setup at one time? 62%
How much does it cost? 62%
How can I add bulk reroutes? 62%
VoIP My SIP account won't register, what can I do? 62%
I can make and receive calls, but can't hear any sound, why? 62%
How do I route my calls to VoIP? 62%
I can register, but can't make or receive calls, why? 62%
I can't receive calls after my laptop wakes up? 62%
How do I make calls with my number withheld? 62%
How do I create a Hunt or Call Blast group? 62%
Features Voicemail Setup - Power Users 33%
Setup - Basics 33%
About 32%
Benefits 31%
Setup - Protecting your Privacy 31%
Intelligent Call Diversion Own Voicemail Intelligent Call Diversion 9%
Call Blast Setup - for Advanced Users 3%
About What are Flextel numbers? About 2%
Features Hunt Group Setup - for Advanced Users 2%
Call Blast Setup - Basic 2%
Auto Attendant Setup - for Advanced Users 2%
Intelligent Call Diversion Roaming Intelligent Call Diversion 2%
News 2007 Issue1 (November) Let's get personal! 2%
Features Intelligent Call Diversion Using Chained Intelligent Call Diversion 1%
Basic Intelligent Call Diversion 1%
Benefits 1%
News 2018 June - Tariff Update, International Calls and GDPR 1%
2009 Issue3 (July) Ofcom breaks 0870... Flextel fixes it! 1%
2011 2011 Issue 5 (June) Flextel Launches Customer Forum 1%
2017 09 September - MP3 format recordings 1%
2016 2016 Issue 3 (March) Studio Quality Announcements 1%
About Legal Terms 1%
Privacy Policy 1%
About Emails 1%
Testimonials Customer Testimonials 1%
Costs Flextel Price List Charges for Numbers and Features 1%
Call Price Calculator Making Calls 1%
Receiving Calls 1%
Feature Costs Features 1%
Monthly Plans About 1%
Features Anonymous Call Filter About 1%
How to use it 1%
Auto Attendant Setup - Basic 1%
Call Gateway How do I use it? 1%
Call Recording How to make recordings 1%
Protecting your Privacy 1%
How to play recordings 1%
Call Statistics Benefits 1%
Fax How to receive faxes at a different email address 1%
Intelligent Call Diversion About 1%
Detailed Features 1%
Pilot Intelligent Call Diversion 1%
Smart call control SMS text rerouting 1%
Hunt Group Benefits 1%
About 1%
Call Blast About 1%
Benefits 1%
News 2000 Issue1 (November) Service Update 1%
2001 Issue1 (March) Rerouting using SMS Text Messaging 1%
20010303 Press Release - Mad March Hares Box Clever with SMS Text! 1%
2004 Issue1 (February) Flextel Presents! 1%
Issue3 (November) Major Service Upgrade 1%
2009 Issue2 (June) 0870 Update 1%
Issue1 (April) 0870 Closure 1%
2010 2010 Issue 2 (February) 0870 numbers back in stock 1%
2010 Issue 1 (January) Happy New Year! 1%
2015 2015 Issue 6 (June) Call Blasting and Hunt Group Services 1%
2017 12 December - Switchboard Enhancements released 1%
Solutions 24 hour and emergency services Healthcare 1%
Flexible working Home working 1%
Privacy and security Gain control over who calls you 1%
Nuisance Calls Network Faults 1%