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Faq Number Porting Can I just display my Business Numbers using Flextel? 100%
Moving from Flextel? 93%
Moving to Flextel? 91%
Using Flextel numbers How Do I Disconnect Numbers from my Account? 83%
How do I set up and use a Flextel number? 78%
How do I connect my number? 77%
Can a Flextel number screen calls? 75%
Why is it better to use a Flextel number than a mobile phone? 75%
Dialled Number Display Why is Dialled Number Display not working for me? 74%
Using Flextel numbers Why has my Flextel number expired? 74%
Is my Flextel Number ex-directory? 73%
How long can I keep my number? 73%
Dialled Number Display What is Dialled Number Display? 73%
Using Flextel numbers Why is a Flextel Number better than using a call divert service? 73%
How can I tell if a call is being made to my Flextel Number? 73%
Are Flextel Numbers for business or personal use? 72%
How do I get a UK phone directory listing? 69%
Why do I get Caller Withheld when I dial 1471? 69%
How can I change where I receive my calls? 69%
Costs Which number range should I use? 58%
Account and Control Panel Can I sell numbers between accounts? 54%
Rerouting How do I reroute my numbers when I don't have internet access? 53%
Account and Control Panel Do I really need an Account? 51%
How do I add other Flextel Numbers to my Account? 51%
Memories and Labels How do I manage my Memories? 51%
Account and Control Panel How can I disconnect number(s) from my account? 51%
Can I transfer numbers between accounts? 51%
Announcements How do I copy my announcement to another Flextel number 51%
International Can I select an international destination for my Flextel number? 50%
Can international callers ring my Flextel number? 50%
Monthly Plans Which Flextel numbers can I use with a Monthly Plan? 50%
Account and Control Panel What is a PIN? 50%
Costs What does it cost to call my Flextel number? 50%
Fax Can I fax from my Flextel Number? 50%
Rerouting What is Route Analysis and how do I use it? 50%
SMS text messages Can the SMS Gateway number be used for voice, fax or data calls? 50%
VoIP How do I make calls with my number withheld? 50%
Rerouting What Number Do I Dial to Reroute my Calls? 50%
Can I automatically reroute my number? 50%
SMS text messages Can I send text messages to a Flextel Number? 50%
Do I make the Flextel SMS Gateway my Message Centre number? 50%
Which number should I use for sending Flextel SMS commands? 50%
Memories and Labels About Memories - What are they and why do I need them? 49%
Account and Control Panel What's the Difference between Passwords and PINs? 48%
Memories and Labels How do I monitor and check my Memories? 48%
VoIP How do I create a Hunt or Call Blast group? 48%
Call Notification Why do I get more than one email for each call? 47%
FlexCredits What is offsetting? 47%
Rerouting Why doesn't my PIN work? 47%
Announcements How do I upload a pre-recorded announcement? 47%
Auto Attendant Can I have a menu option for voicemail? 47%
Can I setup a sub-menu? 47%
FlexPoints What are FlexPoints? 47%
Auto Attendant Can I set up a menu of different conference services? 46%
Call Notification Why do I get a email for every call? 46%
Costs What will the Flextel service cost me? 46%
Smartphone Is there an App I can use? 46%
Diary Rerouting How can I add bulk reroutes? 46%
Account and Control Panel How do I close my Account? 46%
How can I setup an Account? 46%
How can I make sure my PIN and Password are secure? 46%
Auto Attendant Can I change the greeting on Leave a Message? 46%
Divert What is Divert? 46%
FlexCredits How do I convert FlexPoints to FlexCredits? 46%
International Can I avoid roaming charges when travelling abroad? 46%
SMS text messages About SMS 46%
Voicemail How can I delete my Voicemail greeting? 46%
Announcements How can I download my announcement? 46%
Monthly Plans What happens if I run out of Minutes? 46%
VoIP My SIP account won't register, what can I do? 46%
I can register, but can't make or receive calls, why? 46%
Account and Control Panel Can I logon into multiple accounts? 45%
Where can I set or change my PIN? 45%
Conference Calls How many participants are allowed? 45%
Costs What is Commission? 45%
Customer Support How do I report a fault? 45%
How do I contact you for general support? 45%
Fax Is Fax to Email reliable? 45%
FlexCredits How do I know when my FlexCredits are getting low? 45%
What are FlexCredits? 45%
What happens to my calls if I run out of FlexCredits? 45%
Rerouting Why do I get an email every time I reroute? 45%
Voicemail Can I record a Voicemail greeting? 45%
Where's my voicemail recording? 45%
Unable to play back voicemail? 45%
Can my Voicemail go to a different address? 45%
FlexPoints When do FlexPoints expire? 45%
Diary Rerouting How do I activate Diary Rerouting? 45%
How many Diary Reroutes can I have setup at one time? 45%
How much does it cost? 45%
VoIP How do I route my calls to VoIP? 45%
Video Tutorials Video Tutorials 45%
Account and Control Panel Is Flextel affected by the Heartbleed Bug? 45%
How can I stop unwanted sales calls? 45%
How do I find out my logon details? 45%
My email is no longer active 45%
Auto Attendant Can I block nuisance or unwanted sales calls? 45%
Where is my recording? 45%
What happens when no key is pressed? 45%
Call Recording Where is my recording? 45%
Conference Calls Where is my recording? 45%
Customer Support What is your address? 45%
Faults How do I report a fault out of hours? 45%
How do I report a fault? 45%
Fax Can I send faxes to more than one email address? 45%
Why are faxes in landscape? 45%
Why can't I open my faxes? 45%
FlexCredits How do I topup my FlexCredit? 45%
Can I use a Voucher to top up my Flexcredits? 45%
Rerouting Which destinations are disallowed? 45%
Why won't the reroute system respond when I press my telephone keypad? 45%
SMS text messages Does Flextel charge for SMS? 45%
Does my provider charge for me to receive messages? 45%
How much does SMS cost? 45%
Is the service chargeable? 45%
Can you help me if my handset is not sending or receiving text messages? 45%
How do I find out if my phone is compatible? 45%
How do I get the hash, gate, or pound key on my phone? 45%
How do I know if my message was correctly formatted? 45%
How will I know if my message has been received? 45%
Voicemail What is the maximum recording time allowed? 45%
FlexPoints What happens to my Commission? 45%
What can I use FlexPoints for? 45%
Announcements How can I delete my announcement? 45%
Diary Rerouting Does the Diary adjust for my timezone? 45%
VoIP I can make and receive calls, but can't hear any sound, why? 45%
I can't receive calls after my laptop wakes up? 45%
About What are Flextel numbers? About 39%
Features Flextel Number Presentation Top Tips to get the best from FNP 29%
What Numbers can I dial using FNP? 29%
Shop Choosing the right Flextel number Which number range should I use? 28%
Features Flextel Number Presentation About 27%
How to Use 26%
Benefits 26%
Shop Choosing the right Flextel number Why Flextel? 26%
070 Personal 26%
About What are Flextel numbers? How is it done 26%
Legal Terms 25%
Features Dialled Number Display Typical Application 25%
About 25%
Shop Choosing the right Flextel number 03 Corporate 25%
Mobile 25%
Features Changed Number Announcement About 24%
Activation 24%
Dialled Number Display Examples 24%
Shop Choosing the right Flextel number 020 7 London 24%
0300 Charity 24%
0844 Low cost 24%
0845 Business 24%
0870 National 24%
0871 International 24%
Features Dialled Number Display Activation 24%
Shop Choosing the right Flextel number 0800 Freephone 24%
01 and 02 Local 24%
About What are Flextel numbers? Concept Diagram 23%
Features Flextel Number Presentation How to Activate 23%
About What are Flextel numbers? Intelligent Call Diversion Concept 23%
Features Smart call control SMS text rerouting 18%
News 2016 2016 Issue 1 (January) The Big Number Sale 10%
2018 October - Ofcom and Personal 070 Numbers 9%
2019 April - New Stock - 0800 Freephone numbers 9%
2000 Issue1 (November) Service Update 9%
2012 2012 Issue 1 (February) Rare London numbers unveiled 9%
Solutions Publicity campaigns Memorable Numbers for a Corporate Market Presence 9%
News 2012 2012 Issue 2 (April) 0800 Freephone numbers launched 8%
2019 May - New 070 Number Charges 8%
2005 Issue1 (May) Flextel Number Presentation (FNP) 8%
2009 Issue3 (July) Ofcom breaks 0870... Flextel fixes it! 8%
Solutions Publicity campaigns Personal Numbers for Celebs 8%
Professional Switchboard Buy your Number(s) 8%
About History About 7%
Solutions 24 hour and emergency services Healthcare 7%
Flexible working Organisations and committees 7%
Costs Flextel Price List Charges for Numbers and Features 7%
News 2010 2010 Issue 2 (February) 0870 numbers back in stock 7%
Solutions Privacy and security Gain control over who calls you 7%
News 2000 Issue2 (December) Simpler Number Connection and Selection! 6%
2011 2011 Issue 1 (January) Local Numbers Launched! 6%
2013 2013 Issue 2 (April) Automatically renew Flextel numbers for just 1p 6%
Features Call Gateway What are the benefits? 6%
Call Notification About 6%
Smart call control About 6%
Call Blocker About 6%
News 2017 07 July Customers can now reconnect expired numbers 6%
Solutions Flexible working Mobile people and businesses 6%
How Flextel can help you Avoid number changes 6%
Features Intelligent Call Diversion Using Chained Intelligent Call Diversion 5%
News 2019 January - Happy New Year! 5%
2014 2014 Issue 10 (December) Free Conferencing with 03 numbers 5%
Solutions Flexible working Home working 5%
Features Smart call control Dial-in rerouting 5%
News 2011 2011 Issue 7 (September) New Dial-in Reroute Control service 5%
Features Auto Attendant Setup - for Advanced Users 5%
Intelligent Call Diversion Pilot Intelligent Call Diversion 5%
News 2001 Issue3 (September) Introducing the Flextel Account 5%
2015 2015 Issue 6 (June) Call Blasting and Hunt Group Services 5%
Features Call Gateway How do I use it? 4%
Conference Calls Costs 4%
Smart call control Check your call routing 4%
Smartphone app Benefits 4%
Callback Benefits 4%
News 2009 Issue2 (June) 0870 Update 4%
2015 2015 Issue 7 (July) Six Month Review 4%
2015 Issue 2 (February) Shield against Cold Callers 4%
Solutions 24 hour and emergency services About 4%
Automated systems 4%
Nuisance Calls About 4%
Features Missed Call Notification About 4%
Call Notification Benefits 4%
News 2004 Issue1 (February) Flextel Presents! 4%
2009 Issue1 (April) 0870 Closure 4%
2014 2014 Issue 9 (November) New shop and money-saving plans 4%
About History Developing the Service 3%
Features Call Restrict About 3%
Voicemail Setup - Basics 3%
Hunt Group About 3%
VoIP How to use 3%
News 2008 Issue2 (May) Helping us to help you! 3%
2010 2010 Issue 1 (January) Happy New Year! 3%
2015 2015 Issue 5 (May) New VoIP Service Launched 3%
2013 2013 Issue 7 (December) Call Blocker 3%
2014 2014 Issue 2 (February) myAccount app launched 3%
Rewards Resell Resell FlexNumbers to gain FlexPoints 3%
Solutions Nuisance Calls Network Faults 3%
Professional Switchboard Basics 3%
Features Missed Call Notification Activation 3%
Call Notification Activation 3%
Fax About 3%
Intelligent Call Diversion Roaming Intelligent Call Diversion 3%
Detailed Features 3%
Smartphone app Callback App 3%
Callback How to Use 3%
Diary Rerouting How to Activate Diary Rerouting 3%
News 2001 Issue1 (March) Rerouting using SMS Text Messaging 3%
2002 Issue1 (May) Statistics 3%
Issue3 (December) Launch of Flextel Reseller Scheme 3%
2003 Issue1 (July) Connection Charges Dropped! 3%
2012 2012 Issue 3 (August) Flextel teams up with Vibe to develop new app 3%
Rewards Vouchers About 3%
Refer Referring 3%
Solutions Virtual offices Work anywhere 3%
About Who is Flextel? About 2%
Features Fax How to receive faxes at a different email address 2%
How to switch on Fax 2%
Intelligent Call Diversion About 2%
Own Voicemail Intelligent Call Diversion 2%
Smart call control Diary (automated) rerouting 2%
Smartphone app MyNumber App 2%
Callback About 2%
Call Blast Costs 2%
News 2004 Issue3 (November) Major Service Upgrade 2%
2008 Issue4 (October) 070 future Ofcom gives 070 the thumbs up 2%
2011 2011 Issue 4 (April) Call Recording - 0844 to Mobile Free 2%
2011 Issue 3 (March) Auto-Attendant Call Recording and Call Gateway 2%
2014 2014 Issue 1 (January) Save money on your calls 2%
Solutions How Flextel can help you Choose the best mobile phone deal 2%
Professional Switchboard Configure the Switchboard 2%
About Legal Intellectual Property 2%
Code of Practice 2%
Costs Call Price Calculator Receiving Calls 2%
Full Price List Full Price List 2%
Monthly Plans About 2%
Features Auto Attendant Setup - Basic 2%
Using Auto Attendant to make outbound calls 2%
Call Gateway About 2%
Call Statistics Benefits 2%
Fax Costs 2%
Smartphone app MyAccount App 2%
UK Directory Listing Privacy 2%
Voicemail Benefits 2%
Queue Setup 2%
Hunt Group Costs 2%
Call Blast About 2%
Setup - for Advanced Users 2%
Setup - Basic 2%
News 2019 February - New Tariff Announcement 2%
2020 January - Our 27th Year in Review 2%
2008 Issue1 (March) Wherever you want to go! 2%
2011 2011 Issue 6 (June) Auto-Attendant Upgrade 2%
2016 2016 Issue 5 (May) Save with Call Plans and Offsetting 2%
Solutions How Flextel can help you Don't lose Contacts or Business when you move! 2%
Save money by not paying for call diversion 2%
Your callers will like it! 2%
Professional Switchboard About Switchboards 2%
About Testimonials Customer Testimonials 1%
Costs Call Price Calculator Making Calls 1%
Feature Costs Features 1%
Callback Cost Calculator Callback Cost Calculator 1%
Features Auto Attendant Call Transfer 1%
Call Recording Protecting your Privacy 1%
Intelligent Call Diversion How do I Activate Intelligent Call Diversion 1%
Voicemail About 1%
Setup - Protecting your Privacy 1%
Setup - Power Users 1%
News 2021 January - Our 28th Year in Review 1%
2002 Issue2 (October) Commission 1%
2005 Issue2 (September) Flextel goes International! 1%
2008 Issue3 (September) A Simple Reminder! 1%
2011 2011 Issue 2 (February) Low Cost Auto-Attendant Service Launched! 1%
2015 2015 Issue 8 (August) BT Hikes Prices 1%
2014 2014 Issue 5 (May) Improved shopping experience 1%
2014 Issue 8 (October) Cut your costs with Offsetting 1%
2016 2016 Issue 3 (March) Studio Quality Announcements 1%
Rewards Collect About 1%
Solutions How Flextel can help you Solve coverage, battery or handset problems 1%
Nuisance Calls Make money from cold callers 1%
Avoid Sales Calls 1%
Professional Switchboard PBX and PABX conversion to a modern Hosted Switchboard 1%
About Legal Privacy Policy 1%
Costs Monthly Plans Choosing a Plan 1%
Features Auto Attendant Citations 1%
Costs 1%
Call Recording How to make recordings 1%
How to play recordings 1%
Conference Calls Recording Calls 1%
Activation 1%
Making a Conference Call 1%
Fax Benefits 1%
Intelligent Call Diversion Basic Intelligent Call Diversion 1%
Notes on Intelligent Call Diversion 1%
Queue Benefits 1%
Costs 1%
Hunt Group Setup - Basic 1%
Setup - for Advanced Users 1%
Diary Rerouting About 1%
News 2001 Issue2 (June) Happy Memories! 1%
20010303 Press Release - Mad March Hares Box Clever with SMS Text! 1%
2004 Issue2 (April) New improved commission rates... 1%
2006 Issue1 (June) Look who's calling! 1%
Issue2 (September) New! Two great features 1%
2007 Issue1 (November) Let's get personal! 1%
2011 2011 Issue 5 (June) Flextel Launches Customer Forum 1%
2017 11 November - Black Friday Sale 1%
2014 2014 Issue 3 (March) New FlexPoints system 1%
2014 Issue 6 (June) World Cup Special 1%
2016 2016 Issue 4 (April) Switchboard and Call Queuing 1%
Rewards Collect Live FlexPoints Calculator 1%
Solutions 24 hour and emergency services Disaster and recovery planning 1%
Flexible working About 1%
How Flextel can help you Business Planning - Call Success Rated 1%
Save your Callers Money 1%
Features Anonymous Call Filter About 0%
Auto Attendant About 0%
Call Recording About 0%
Legal matters 0%
Troubleshooting 0%
Call Statistics About 0%
Conference Calls About 0%
Personalising the Conference Introduction 0%
What's Conference Calling? 0%
Intelligent Call Diversion Enhanced Security 0%
Smartphone app About 0%
Getting started 0%
UK Directory Listing About 0%
Queue About 0%
Call Blast Benefits 0%
News 2018 April - Spring Giveaway 0%
June - Tariff Update, International Calls and GDPR 0%
March - Callout Escalation Service launched 0%
2020 March - Coronavirus 0%
2007 Issue2 (December) 070 Pre Call Announcement Going, Going, Gone! 0%
2010 2010 Issue 3 (March) iPhone Application Launched 0%
2015 2015 Issue 4 (April) Flextel's New Diary Feature 0%
2015 Issue 1 (January) New and Improved Rewards 0%
2015 Issue 3 (March) Flextel's New Windows Apps. 0%
2017 09 September - MP3 format recordings 0%
12 December - Switchboard Enhancements released 0%
2014 2014 Issue 4 (April) New monthly statements 0%
2016 2016 Issue 2 (February) Monthly Plans just got better! 0%
Rewards Exchange How to Spend Rewards 0%
Offsetting About 0%