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Features
Flextel Number Presentation
Top Tips to get the best from FNP
100%
What Numbers can I dial using FNP?
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About
99%
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99%
Benefits
97%
How to Activate
94%
About
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About
62%
Features
Dialled Number Display
About
59%
Typical Application
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Smart call control
SMS text rerouting
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Changed Number Announcement
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Dialled Number Display
Examples
58%
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About
58%
Dialled Number Display
Activation
58%
Faq
Using Flextel numbers
How do I set up and use a Flextel number?
51%
How Do I Disconnect Numbers from my Account?
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Why is it better to use a Flextel number than a mobile phone?
48%
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Shop
Choosing the right Flextel number
Why Flextel?
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Using Flextel numbers
Is my Flextel Number ex-directory?
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47%
How can I tell if a call is being made to my Flextel Number?
46%
Why is a Flextel Number better than using a call divert service?
46%
Features
Intelligent Call Diversion
Using Chained Intelligent Call Diversion
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Faq
Using Flextel numbers
How do I connect my number?
46%
Are Flextel Numbers for business or personal use?
45%
Features
Smart call control
About
44%
Call Notification
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Detailed Features
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Call Gateway
What are the benefits?
43%
Faq
Using Flextel numbers
How long can I keep my number?
43%
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Auto Attendant
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Callback
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VoIP
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Shop
Choosing the right Flextel number
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43%
About
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Missed Call Notification
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About
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Call Notification
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Intelligent Call Diversion
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41%
Callback
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Call Notification
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Fax
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Intelligent Call Diversion
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41%
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41%
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About
41%
Callback
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Call Gateway
How do I use it?
40%
Smart call control
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MyNumber App
40%
Diary Rerouting
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40%
Call Blast
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40%
Shop
Choosing the right Flextel number
070 Personal
40%
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Call Restrict
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Intelligent Call Diversion
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40%
UK Directory Listing
Privacy
40%
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About
40%
Faq
Using Flextel numbers
How can I change where I receive my calls?
40%
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40%
Why do I get Caller Withheld when I dial 1471?
40%
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Auto Attendant
Setup - Basic
40%
Using Auto Attendant to make outbound calls
40%
Call Gateway
About
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Call Statistics
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Voicemail
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Call Blast
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40%
Shop
Choosing the right Flextel number
Mobile
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Call Recording
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39%
Fax
How to receive faxes at a different email address
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Intelligent Call Diversion
How do I Activate Intelligent Call Diversion
39%
Smartphone app
MyAccount App
39%
Voicemail
Setup - Protecting your Privacy
39%
Diary Rerouting
About
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Call Blast
Setup - for Advanced Users
39%
Shop
Choosing the right Flextel number
020 7 London
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03 Corporate
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Call Recording
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Fax
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39%
Voicemail
Setup - Power Users
39%
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Choosing the right Flextel number
01 and 02 Local
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Auto Attendant
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Call Transfer
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Intelligent Call Diversion
Basic Intelligent Call Diversion
38%
Notes on Intelligent Call Diversion
38%
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About
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Queue
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Costs
38%
Hunt Group
Setup - Basic
38%
Shop
Choosing the right Flextel number
0800 Freephone
38%
About
What are Flextel numbers?
Concept Diagram
38%
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Call Recording
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38%
Call Statistics
About
38%
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38%
About
38%
Fax
Benefits
38%
Smartphone app
About
38%
UK Directory Listing
About
38%
Hunt Group
Setup - for Advanced Users
38%
Call Blast
Benefits
38%
Anonymous Call Filter
About
38%
Call Recording
About
38%
Troubleshooting
38%
Conference Calls
Personalising the Conference Introduction
38%
What's Conference Calling?
38%
Intelligent Call Diversion
Enhanced Security
38%
Smartphone app
Getting started
38%
Auto-Topup
About
38%
VoIP
Benefits
38%
Call Blast
Text Blasting
38%
About
What are Flextel numbers?
Intelligent Call Diversion Concept
37%
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Missed Call Notification
Benefits
37%
Anonymous Call Filter
How to use it
37%
Auto Attendant
Recording calls
37%
Benefits
37%
Call Recording
Maximum recording time and file size
37%
Conference Calls
Benefits
37%
Conference Call Services
37%
Intelligent Call Diversion
Benefits
37%
Smartphone app
Download
37%
UK Directory Listing
How
37%
Queue
Recording calls
37%
Hunt Group
Benefits
37%
Recording calls
37%
Diary Rerouting
Benefits
37%
VoIP
About
37%
Call Blast
Recording calls
37%
Faq
Number Porting
Can I just display my Business Numbers using Flextel?
33%
Costs
Flextel Price List
Charges for Numbers and Features
32%
Faq
Number Porting
Moving from Flextel?
27%
Dialled Number Display
Why is Dialled Number Display not working for me?
24%
What is Dialled Number Display?
24%
Solutions
How Flextel can help you
Avoid number changes
24%
Faq
Number Porting
Moving to Flextel?
22%
About
Who is Flextel?
About
21%
Solutions
How Flextel can help you
Choose the best mobile phone deal
21%
Don't lose Contacts or Business when you move!
21%
Save money by not paying for call diversion
21%
Your callers will like it!
20%
About
Who is Flextel?
Ethics
20%
Solutions
How Flextel can help you
Business Planning - Call Success Rated
20%
Solve coverage, battery or handset problems
20%
Save your Callers Money
19%
About
Who is Flextel?
Quality
19%
Solutions
How Flextel can help you
Ex-directory or a directory listing?
19%
News
2005
Issue1 (May) Flextel Number Presentation (FNP)
15%
2009
Issue3 (July) Ofcom breaks 0870... Flextel fixes it!
15%
Faq
Costs
Which number range should I use?
11%
Account and Control Panel
How do I add other Flextel Numbers to my Account?
9%
News
2018
October - Ofcom and Personal 070 Numbers
9%
2013
2013 Issue 2 (April) Automatically renew Flextel numbers for just 1p
9%
Solutions
Flexible working
Organisations and committees
9%
Faq
Announcements
How do I copy my announcement to another Flextel number
9%
News
2001
Issue3 (September) Introducing the Flextel Account
9%
2016
2016 Issue 1 (January) The Big Number Sale
9%
Solutions
Publicity campaigns
Memorable Numbers for a Corporate Market Presence
9%
Faq
Fax
Can I fax from my Flextel Number?
9%
International
Can international callers ring my Flextel number?
9%
Memories and Labels
How do I manage my Memories?
9%
Monthly Plans
Which Flextel numbers can I use with a Monthly Plan?
9%
News
2000
Issue1 (November) Service Update
9%
2004
Issue1 (February) Flextel Presents!
9%
2009
Issue2 (June) 0870 Update
9%
2012
2012 Issue 3 (August) Flextel teams up with Vibe to develop new app
9%
Solutions
24 hour and emergency services
Healthcare
9%
About
History
About
8%
Faq
Account and Control Panel
Can I sell numbers between accounts?
8%
News
2002
Issue3 (December) Launch of Flextel Reseller Scheme
8%
2012
2012 Issue 1 (February) Rare London numbers unveiled
8%
Faq
Account and Control Panel
Do I really need an Account?
8%
Costs
What does it cost to call my Flextel number?
8%
International
Can I select an international destination for my Flextel number?
8%
Rerouting
How do I reroute my numbers when I don't have internet access?
8%
SMS text messages
Can I send text messages to a Flextel Number?
8%
Do I make the Flextel SMS Gateway my Message Centre number?
8%
News
2012
2012 Issue 2 (April) 0800 Freephone numbers launched
8%
Solutions
Flexible working
Mobile people and businesses
8%
Faq
SMS text messages
Which number should I use for sending Flextel SMS commands?
7%
News
2019
January - Happy New Year!
7%
April - New Stock - 0800 Freephone numbers
7%
2009
Issue1 (April) 0870 Closure
7%
About
Legal
Code of Practice
7%
News
2019
May - New 070 Number Charges
7%
2011
2011 Issue 1 (January) Local Numbers Launched!
7%
2015
2015 Issue 7 (July) Six Month Review
7%
Solutions
Publicity campaigns
Personal Numbers for Celebs
7%
News
2015
2015 Issue 5 (May) New VoIP Service Launched
6%
2014
2014 Issue 2 (February) myAccount app launched
6%
Solutions
Flexible working
Home working
6%
Privacy and security
Gain control over who calls you
6%
Professional Switchboard
Buy your Number(s)
6%
News
2011
2011 Issue 7 (September) New Dial-in Reroute Control service
6%
2011 Issue 5 (June) Flextel Launches Customer Forum
6%
Costs
Feature Costs
Features
6%
Faq
Costs
What will the Flextel service cost me?
6%
Rerouting
What is Route Analysis and how do I use it?
6%
News
2000
Issue2 (December) Simpler Number Connection and Selection!
6%
2010
2010 Issue 2 (February) 0870 numbers back in stock
6%
2015
2015 Issue 6 (June) Call Blasting and Hunt Group Services
6%
Solutions
24 hour and emergency services
About
6%
About
Legal
Privacy Policy
5%
Faq
Account and Control Panel
What is a PIN?
5%
Memories and Labels
About Memories - What are they and why do I need them?
5%
News
2001
20010303 Press Release - Mad March Hares Box Clever with SMS Text!
5%
2006
Issue2 (September) New! Two great features
5%
2015
2015 Issue 4 (April) Flextel's New Diary Feature
5%
2014
2014 Issue 10 (December) Free Conferencing with 03 numbers
5%
Faq
Account and Control Panel
How can I disconnect number(s) from my account?
5%
Can I transfer numbers between accounts?
5%
News
2005
Issue2 (September) Flextel goes International!
5%
2017
07 July Customers can now reconnect expired numbers
5%
2014
2014 Issue 7 (September) Flextel acts fast to protect against ShellShock vulnerability
5%
Rewards
Resell
Resell FlexNumbers to gain FlexPoints
5%
Solutions
24 hour and emergency services
Automated systems
5%
About
History
Developing the Service
4%
Faq
Account and Control Panel
Is Flextel affected by the Heartbleed Bug?
4%
News
2010
2010 Issue 1 (January) Happy New Year!
4%
2015
2015 Issue 8 (August) BT Hikes Prices
4%
2015 Issue 3 (March) Flextel's New Windows Apps.
4%
Faq
SMS text messages
Can the SMS Gateway number be used for voice, fax or data calls?
4%
VoIP
How do I make calls with my number withheld?
4%
News
2001
Issue4 (November) Flextel @ Internet World 2001
4%
2014
2014 Issue 9 (November) New shop and money-saving plans
4%
Solutions
Virtual offices
Work anywhere
4%
About
Jobs
Want a Career in Internet and Telecom convergence?
4%
Faq
Rerouting
What Number Do I Dial to Reroute my Calls?
4%
Can I automatically reroute my number?
4%
SMS text messages
Does Flextel charge for SMS?
4%
FlexPoints
What are FlexPoints?
4%
News
2020
January - Our 27th Year in Review
4%
2003
Issue1 (July) Connection Charges Dropped!
4%
2008
Issue2 (May) Helping us to help you!
4%
2015
2015 Issue 2 (February) Shield against Cold Callers
4%
2013
2013 Issue 7 (December) Call Blocker
4%
Rewards
Refer
Referring
4%
Solutions
Nuisance Calls
About
4%
Professional Switchboard
About Switchboards
4%
News
2021
January - Our 28th Year in Review
3%
2011
2011 Issue 3 (March) Auto-Attendant Call Recording and Call Gateway
3%
Faq
FlexCredits
What is offsetting?
3%
Diary Rerouting
How can I add bulk reroutes?
3%
VoIP
How do I create a Hunt or Call Blast group?
3%
News
2001
Issue1 (March) Rerouting using SMS Text Messaging
3%
2002
Issue2 (October) Commission
3%
Issue1 (May) Statistics
3%
2004
Issue3 (November) Major Service Upgrade
3%
Solutions
Professional Switchboard
Basics
3%
Configure the Switchboard
3%
Faq
Call Notification
Why do I get more than one email for each call?
3%
Rerouting
Why doesn't my PIN work?
3%
Announcements
How do I upload a pre-recorded announcement?
3%
News
2019
February - New Tariff Announcement
3%
2007
Issue1 (November) Let's get personal!
3%
2014
2014 Issue 3 (March) New FlexPoints system
3%
2014 Issue 1 (January) Save money on your calls
3%
Rewards
Collect
About
3%
Solutions
Nuisance Calls
Network Faults
3%
About
Legal
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2%
Costs
Full Price List
Full Price List
2%
Faq
Account and Control Panel
What's the Difference between Passwords and PINs?
2%
Auto Attendant
Can I have a menu option for voicemail?
2%
Memories and Labels
How do I monitor and check my Memories?
2%
News
2004
Issue2 (April) New improved commission rates...
2%
2011
2011 Issue 4 (April) Call Recording - 0844 to Mobile Free
2%
Rewards
Vouchers
About
2%
Collect
Live FlexPoints Calculator
2%
Solutions
Professional Switchboard
PBX and PABX conversion to a modern Hosted Switchboard
2%
About
Testimonials
Customer Testimonials
2%
Costs
Call Price Calculator
Receiving Calls
2%
Monthly Plans
About
2%
Faq
Auto Attendant
Can I setup a sub-menu?
2%
Call Notification
Why do I get a email for every call?
2%
SMS text messages
About SMS
2%
News
2020
March - Coronavirus
2%
2008
Issue1 (March) Wherever you want to go!
2%
Issue4 (October) 070 future Ofcom gives 070 the thumbs up
2%
2010
2010 Issue 3 (March) iPhone Application Launched
2%
2011
2011 Issue 2 (February) Low Cost Auto-Attendant Service Launched!
2%
2011 Issue 6 (June) Auto-Attendant Upgrade
2%
2014
2014 Issue 5 (May) Improved shopping experience
2%
2014 Issue 8 (October) Cut your costs with Offsetting
2%
2016
2016 Issue 5 (May) Save with Call Plans and Offsetting
2%
2016 Issue 4 (April) Switchboard and Call Queuing
2%
Costs
Call Price Calculator
Making Calls
1%
Faq
Auto Attendant
Can I set up a menu of different conference services?
1%
Can I change the greeting on Leave a Message?
1%
Divert
What is Divert?
1%
International
Can I avoid roaming charges when travelling abroad?
1%
Smartphone
Is there an App I can use?
1%
News
2008
Issue3 (September) A Simple Reminder!
1%
2015
2015 Issue 1 (January) New and Improved Rewards
1%
2014
2014 Issue 6 (June) World Cup Special
1%
Solutions
24 hour and emergency services
Disaster and recovery planning
1%
Nuisance Calls
Make money from cold callers
1%
About
History
Ofcom and Consumer Protection
1%
Costs
Callback Cost Calculator
Callback Cost Calculator
1%
Monthly Plans
Choosing a Plan
1%
Faq
Account and Control Panel
How do I close my Account?
1%
How can I setup an Account?
1%
Fax
Is Fax to Email reliable?
1%
FlexCredits
How do I convert FlexPoints to FlexCredits?
1%
FlexPoints
What happens to my Commission?
1%
VoIP
My SIP account won't register, what can I do?
1%
I can register, but can't make or receive calls, why?
1%
News
2020
February - Price Increase
1%
2007
Issue2 (December) 070 Pre Call Announcement Going, Going, Gone!
1%
2010
2010 Issue 4 (December) Conference Recording
1%
2016
2016 Issue 3 (March) Studio Quality Announcements
1%
Solutions
Flexible working
About
1%
Nuisance Calls
Avoid Sales Calls
1%
Faq
Account and Control Panel
How can I make sure my PIN and Password are secure?
1%
Costs
What is Commission?
1%
Customer Support
How do I contact you for general support?
1%
FlexCredits
How do I know when my FlexCredits are getting low?
1%
What are FlexCredits?
1%
Voicemail
Can I record a Voicemail greeting?
1%
Can my Voicemail go to a different address?
1%
How can I delete my Voicemail greeting?
1%
FlexPoints
When do FlexPoints expire?
1%
Announcements
How can I download my announcement?
1%
Monthly Plans
What happens if I run out of Minutes?
1%
Diary Rerouting
How do I activate Diary Rerouting?
1%
How much does it cost?
1%
VoIP
How do I route my calls to VoIP?
1%
News
2021
December Price Increase
1%
2001
Issue2 (June) Happy Memories!
1%
2006
Issue1 (June) Look who's calling!
1%
2022
December Update
1%
2017
09 September - MP3 format recordings
1%
11 November - Black Friday Sale
1%
12 December - Switchboard Enhancements released
1%
2014
2014 Issue 4 (April) New monthly statements
1%
2016
2016 Issue 2 (February) Monthly Plans just got better!
1%
Rewards
Exchange
How to Spend Rewards
1%
About
Legal
About Emails
0%
Faq
Video Tutorials
Video Tutorials
0%
Account and Control Panel
How can I stop unwanted sales calls?
0%
Can I logon into multiple accounts?
0%
Where can I set or change my PIN?
0%
Auto Attendant
Can I block nuisance or unwanted sales calls?
0%
Conference Calls
How many participants are allowed?
0%
Customer Support
How do I report a fault?
0%
Fax
Can I send faxes to more than one email address?
0%
FlexCredits
How do I topup my FlexCredit?
0%
What happens to my calls if I run out of FlexCredits?
0%
Rerouting
Why do I get an email every time I reroute?
0%
SMS text messages
How do I know if my message was correctly formatted?
0%
Voicemail
Where's my voicemail recording?
0%
Unable to play back voicemail?
0%
Announcements
How can I delete my announcement?
0%
Diary Rerouting
How many Diary Reroutes can I have setup at one time?
0%
News
2018
April - Spring Giveaway
0%
June - Tariff Update, International Calls and GDPR
0%
March - Callout Escalation Service launched
0%
2001
Internet World 2001
0%
2011
2011 Issue 8 (December) Call recording - now just 1p
0%
2013
2013 Issue 4 (June) New servers and improved performance
0%
2017
04 April Enhanced SMS Text Message service launched
0%
Rewards
Exchange
How to view Flexpoints
0%
Offsetting
About
0%
Flexible Telecoms™
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