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Faq Memories and Labels How do I monitor and check my Memories? 100%
About Memories - What are they and why do I need them? 100%
How do I manage my Memories? 100%
Account and Control Panel What's the Difference between Passwords and PINs? 61%
How can I make sure my PIN and Password are secure? 58%
Can I sell numbers between accounts? 56%
What is a PIN? 56%
How do I close my Account? 56%
Do I really need an Account? 56%
How can I disconnect number(s) from my account? 54%
How can I setup an Account? 54%
Can I transfer numbers between accounts? 54%
Can I logon into multiple accounts? 54%
How do I find out my logon details? 54%
Is Flextel affected by the Heartbleed Bug? 54%
Where can I set or change my PIN? 54%
How can I stop unwanted sales calls? 54%
How do I add other Flextel Numbers to my Account? 54%
My email is no longer active 54%
About Legal Terms 43%
Faq Rerouting What is Route Analysis and how do I use it? 41%
Number Porting Can I just display my Business Numbers using Flextel? 41%
Fax Is Fax to Email reliable? 41%
Costs Which number range should I use? 40%
Using Flextel numbers How do I set up and use a Flextel number? 40%
VoIP I can make and receive calls, but can't hear any sound, why? 40%
Using Flextel numbers How Do I Disconnect Numbers from my Account? 38%
Rerouting How do I reroute my numbers when I don't have internet access? 38%
FlexPoints What are FlexPoints? 38%
Monthly Plans What happens if I run out of Minutes? 38%
Auto Attendant Can I block nuisance or unwanted sales calls? 37%
Fax Why can't I open my faxes? 37%
FlexCredits How do I convert FlexPoints to FlexCredits? 37%
Rerouting Why won't the reroute system respond when I press my telephone keypad? 37%
Using Flextel numbers Is my Flextel Number ex-directory? 37%
Why is it better to use a Flextel number than a mobile phone? 37%
Announcements How do I upload a pre-recorded announcement? 37%
Diary Rerouting How can I add bulk reroutes? 37%
Number Porting Moving from Flextel? 37%
Costs What will the Flextel service cost me? 37%
FlexCredits How do I know when my FlexCredits are getting low? 37%
What are FlexCredits? 37%
What happens to my calls if I run out of FlexCredits? 37%
SMS text messages About SMS 37%
Using Flextel numbers How can I change where I receive my calls? 37%
Why has my Flextel number expired? 37%
How do I get a UK phone directory listing? 37%
Auto Attendant Can I have a menu option for voicemail? 37%
Can I set up a menu of different conference services? 37%
Can I setup a sub-menu? 37%
Call Notification Why do I get more than one email for each call? 37%
Costs What does it cost to call my Flextel number? 37%
FlexCredits What is offsetting? 37%
International Can international callers ring my Flextel number? 37%
Using Flextel numbers Can a Flextel number screen calls? 37%
How long can I keep my number? 37%
Voicemail Unable to play back voicemail? 37%
How can I delete my Voicemail greeting? 37%
FlexPoints When do FlexPoints expire? 37%
Announcements How can I download my announcement? 37%
Diary Rerouting How do I activate Diary Rerouting? 37%
VoIP My SIP account won't register, what can I do? 37%
Video Tutorials Video Tutorials 36%
Auto Attendant Where is my recording? 36%
What happens when no key is pressed? 36%
Can I change the greeting on Leave a Message? 36%
Call Recording Where is my recording? 36%
Conference Calls Where is my recording? 36%
Costs What is Commission? 36%
Divert What is Divert? 36%
Fax Can I fax from my Flextel Number? 36%
Why are faxes in landscape? 36%
FlexCredits How do I topup my FlexCredit? 36%
Can I use a Voucher to top up my Flexcredits? 36%
International Can I select an international destination for my Flextel number? 36%
Can I avoid roaming charges when travelling abroad? 36%
Rerouting Why do I get an email every time I reroute? 36%
Which destinations are disallowed? 36%
SMS text messages How do I find out if my phone is compatible? 36%
Using Flextel numbers How do I connect my number? 36%
Voicemail Can I record a Voicemail greeting? 36%
What is the maximum recording time allowed? 36%
FlexPoints What happens to my Commission? 36%
Announcements How can I delete my announcement? 36%
Monthly Plans Which Flextel numbers can I use with a Monthly Plan? 36%
VoIP How do I create a Hunt or Call Blast group? 36%
Number Porting Moving to Flextel? 36%
Call Notification Why do I get a email for every call? 36%
Conference Calls How many participants are allowed? 36%
Customer Support What is your address? 36%
How do I report a fault? 36%
How do I contact you for general support? 36%
Dialled Number Display What is Dialled Number Display? 36%
Why is Dialled Number Display not working for me? 36%
Faults How do I report a fault out of hours? 36%
How do I report a fault? 36%
Fax Can I send faxes to more than one email address? 36%
Rerouting What Number Do I Dial to Reroute my Calls? 36%
Can I automatically reroute my number? 36%
Why doesn't my PIN work? 36%
SMS text messages Does Flextel charge for SMS? 36%
Does my provider charge for me to receive messages? 36%
How much does SMS cost? 36%
Is the service chargeable? 36%
Can I send text messages to a Flextel Number? 36%
Can the SMS Gateway number be used for voice, fax or data calls? 36%
Can you help me if my handset is not sending or receiving text messages? 36%
Do I make the Flextel SMS Gateway my Message Centre number? 36%
How do I get the hash, gate, or pound key on my phone? 36%
How do I know if my message was correctly formatted? 36%
How will I know if my message has been received? 36%
Which number should I use for sending Flextel SMS commands? 36%
Smartphone Is there an App I can use? 36%
Using Flextel numbers Are Flextel Numbers for business or personal use? 36%
How can I tell if a call is being made to my Flextel Number? 36%
Why do I get Caller Withheld when I dial 1471? 36%
Why is a Flextel Number better than using a call divert service? 36%
Voicemail Where's my voicemail recording? 36%
Can my Voicemail go to a different address? 36%
FlexPoints What can I use FlexPoints for? 36%
Announcements How do I copy my announcement to another Flextel number 36%
Diary Rerouting Does the Diary adjust for my timezone? 36%
How many Diary Reroutes can I have setup at one time? 36%
How much does it cost? 36%
VoIP How do I route my calls to VoIP? 36%
I can register, but can't make or receive calls, why? 36%
I can't receive calls after my laptop wakes up? 36%
How do I make calls with my number withheld? 36%
About Legal Privacy Policy 27%
Solutions 24 hour and emergency services Disaster and recovery planning 22%
Healthcare 22%
Privacy and security Gain control over who calls you 21%
24 hour and emergency services About 20%
News 2009 Issue3 (July) Ofcom breaks 0870... Flextel fixes it! 19%
Solutions 24 hour and emergency services Automated systems 18%
About History Ofcom and Consumer Protection 11%
Jobs Want a Career in Internet and Telecom convergence? 9%
News 2018 October - Ofcom and Personal 070 Numbers 8%
2009 Issue2 (June) 0870 Update 8%
2015 2015 Issue 6 (June) Call Blasting and Hunt Group Services 7%
Solutions Flexible working Mobile people and businesses 7%
Professional Switchboard PBX and PABX conversion to a modern Hosted Switchboard 7%
About Legal Code of Practice 7%
News 2009 Issue1 (April) 0870 Closure 7%
2015 2015 Issue 7 (July) Six Month Review 7%
2010 2010 Issue 1 (January) Happy New Year! 6%
2019 January - Happy New Year! 6%
2000 Issue1 (November) Service Update 6%
Solutions Flexible working Home working 6%
Costs Flextel Price List Charges for Numbers and Features 6%
News 2001 Issue2 (June) Happy Memories! 6%
20010303 Press Release - Mad March Hares Box Clever with SMS Text! 6%
2014 2014 Issue 9 (November) New shop and money-saving plans 6%
Solutions Flexible working Organisations and committees 6%
Shop Choosing the right Flextel number 01 and 02 Local 6%
Features Smart call control SMS text rerouting 5%
News 2018 June - Tariff Update, International Calls and GDPR 5%
2011 2011 Issue 3 (March) Auto-Attendant Call Recording and Call Gateway 5%
2016 2016 Issue 4 (April) Switchboard and Call Queuing 5%
2000 Issue2 (December) Simpler Number Connection and Selection! 5%
2015 2015 Issue 1 (January) New and Improved Rewards 5%
2016 2016 Issue 5 (May) Save with Call Plans and Offsetting 5%
Features Smart call control About 5%
News 2012 2012 Issue 3 (August) Flextel teams up with Vibe to develop new app 5%
About History About 4%
News 2008 Issue3 (September) A Simple Reminder! 4%
About What are Flextel numbers? About 4%
Features Call Recording Maximum recording time and file size 4%
News 2013 2013 Issue 4 (June) New servers and improved performance 4%
Features Callback Benefits 4%
News 2015 2015 Issue 5 (May) New VoIP Service Launched 4%
About Legal About Emails 3%
Features Dialled Number Display Typical Application 3%
News 2020 March - Coronavirus 3%
2011 2011 Issue 5 (June) Flextel Launches Customer Forum 3%
2016 2016 Issue 1 (January) The Big Number Sale 3%
Solutions Professional Switchboard About Switchboards 3%
Shop Choosing the right Flextel number Why Flextel? 3%
Features Smartphone app Benefits 3%
Callback App 3%
News 2008 Issue2 (May) Helping us to help you! 3%
2015 2015 Issue 3 (March) Flextel's New Windows Apps. 3%
Shop Choosing the right Flextel number Mobile 3%
About What are Flextel numbers? How is it done 3%
Features Missed Call Notification About 3%
Auto Attendant Citations 3%
Intelligent Call Diversion Roaming Intelligent Call Diversion 3%
Smart call control Dial-in rerouting 3%
Diary (automated) rerouting 3%
News 2019 April - New Stock - 0800 Freephone numbers 3%
2002 Issue1 (May) Statistics 3%
Issue3 (December) Launch of Flextel Reseller Scheme 3%
2007 Issue2 (December) 070 Pre Call Announcement Going, Going, Gone! 3%
2008 Issue4 (October) 070 future Ofcom gives 070 the thumbs up 3%
2010 2010 Issue 2 (February) 0870 numbers back in stock 3%
2012 2012 Issue 2 (April) 0800 Freephone numbers launched 3%
2015 2015 Issue 8 (August) BT Hikes Prices 3%
About History Developing the Service 2%
Features Auto Attendant Setup - for Advanced Users 2%
Call Notification Benefits 2%
About 2%
Smartphone app MyAccount App 2%
Call Blocker About 2%
News 2020 January - Our 27th Year in Review 2%
2021 January - Our 28th Year in Review 2%
2001 Issue1 (March) Rerouting using SMS Text Messaging 2%
Issue3 (September) Introducing the Flextel Account 2%
Issue4 (November) Flextel @ Internet World 2001 2%
2008 Issue1 (March) Wherever you want to go! 2%
2011 2011 Issue 7 (September) New Dial-in Reroute Control service 2%
2015 2015 Issue 2 (February) Shield against Cold Callers 2%
2014 2014 Issue 4 (April) New monthly statements 2%
2014 Issue 7 (September) Flextel acts fast to protect against ShellShock vulnerability 2%
Rewards Refer Referring 2%
About Who is Flextel? About 2%
Testimonials Customer Testimonials 2%
Costs Call Price Calculator Making Calls 2%
Receiving Calls 2%
Callback Cost Calculator Callback Cost Calculator 2%
Features Auto Attendant Setup - Basic 2%
Call Transfer 2%
Call Recording Troubleshooting 2%
Conference Calls Costs 2%
Fax Benefits 2%
Smart call control Check your call routing 2%
Hunt Group About 2%
Call Blast Costs 2%
Setup - Basic 2%
News 2019 February - New Tariff Announcement 2%
2002 Issue2 (October) Commission 2%
2004 Issue1 (February) Flextel Presents! 2%
2015 2015 Issue 4 (April) Flextel's New Diary Feature 2%
2014 2014 Issue 2 (February) myAccount app launched 2%
2014 Issue 1 (January) Save money on your calls 2%
2014 Issue 10 (December) Free Conferencing with 03 numbers 2%
Rewards Vouchers About 2%
Solutions Flexible working About 2%
How Flextel can help you Business Planning - Call Success Rated 2%
Publicity campaigns Personal Numbers for Celebs 2%
Shop Choosing the right Flextel number 0300 Charity 2%
Costs Monthly Plans About 1%
Features Auto Attendant Costs 1%
Call Gateway How do I use it? 1%
Conference Calls Conference Call Services 1%
Intelligent Call Diversion Using Chained Intelligent Call Diversion 1%
Own Voicemail Intelligent Call Diversion 1%
Voicemail Setup - Basics 1%
Setup - Power Users 1%
Queue Costs 1%
Hunt Group Costs 1%
Setup - for Advanced Users 1%
Call Blast About 1%
Setup - for Advanced Users 1%
News 2020 February - Price Increase 1%
2021 December Price Increase 1%
2001 Internet World 2001 1%
2004 Issue2 (April) New improved commission rates... 1%
2006 Issue2 (September) New! Two great features 1%
2010 2010 Issue 3 (March) iPhone Application Launched 1%
2010 Issue 4 (December) Conference Recording 1%
2011 2011 Issue 4 (April) Call Recording - 0844 to Mobile Free 1%
2022 December Update 1%
2017 09 September - MP3 format recordings 1%
2014 2014 Issue 8 (October) Cut your costs with Offsetting 1%
Solutions Nuisance Calls About 1%
Professional Switchboard Buy your Number(s) 1%
Shop Choosing the right Flextel number 0844 Low cost 1%
0845 Business 1%
0870 National 1%
Which number range should I use? 1%
Costs Feature Costs Features 1%
Features Call Restrict About 1%
Call Gateway About 1%
Call Recording Protecting your Privacy 1%
Call Statistics Benefits 1%
Conference Calls Benefits 1%
Making a Conference Call 1%
Fax How to receive faxes at a different email address 1%
Flextel Number Presentation About 1%
Benefits 1%
Intelligent Call Diversion Detailed Features 1%
Pilot Intelligent Call Diversion 1%
Smartphone app About 1%
Voicemail About 1%
Setup - Protecting your Privacy 1%
Queue Setup 1%
Auto-Topup About 1%
Callback How to Use 1%
VoIP How to use 1%
News 2019 May - New 070 Number Charges 1%
2003 Issue1 (July) Connection Charges Dropped! 1%
2005 Issue2 (September) Flextel goes International! 1%
Issue1 (May) Flextel Number Presentation (FNP) 1%
2006 Issue1 (June) Look who's calling! 1%
2007 Issue1 (November) Let's get personal! 1%
2011 2011 Issue 1 (January) Local Numbers Launched! 1%
2011 Issue 2 (February) Low Cost Auto-Attendant Service Launched! 1%
2011 Issue 8 (December) Call recording - now just 1p 1%
2014 2014 Issue 3 (March) New FlexPoints system 1%
2016 2016 Issue 3 (March) Studio Quality Announcements 1%
Rewards Resell Resell FlexNumbers to gain FlexPoints 1%
Offsetting How to Offset 1%
Set-up Auto-Convert 1%
Solutions Publicity campaigns Memorable Numbers for a Corporate Market Presence 1%
Nuisance Calls Network Faults 1%
Avoid Sales Calls 1%
Shop Choosing the right Flextel number 020 7 London 1%
03 Corporate 1%
0871 International 1%
About Who is Flextel? Quality 1%
Costs Full Price List Full Price List 1%
Monthly Plans Choosing a Plan 1%
Features Missed Call Notification Activation 1%
Benefits 1%
Anonymous Call Filter How to use it 1%
Auto Attendant Using Auto Attendant to make outbound calls 1%
Call Gateway What are the benefits? 1%
Call Notification Activation 1%
Call Recording How to make recordings 1%
How to play recordings 1%
Conference Calls Activation 1%
Dialled Number Display About 1%
Examples 1%
Fax About 1%
How to switch on Fax 1%
Flextel Number Presentation Top Tips to get the best from FNP 1%
Smartphone app MyNumber App 1%
UK Directory Listing Privacy 1%
Hunt Group Benefits 1%
Setup - Basic 1%
Callback About 1%
Diary Rerouting How to Activate Diary Rerouting 1%
VoIP About 1%
Call Blast Benefits 1%
News 2004 Issue3 (November) Major Service Upgrade 1%
2012 2012 Issue 1 (February) Rare London numbers unveiled 1%
2013 2013 Issue 1 (January) Customer support improved 1%
2017 12 December - Switchboard Enhancements released 1%
2014 2014 Issue 5 (May) Improved shopping experience 1%
2014 Issue 6 (June) World Cup Special 1%
2016 2016 Issue 2 (February) Monthly Plans just got better! 1%
Rewards Collect Live FlexPoints Calculator 1%
Exchange How to view Flexpoints 1%
Offsetting About 1%
Solutions Virtual offices Work anywhere 1%
Professional Switchboard Configure the Switchboard 1%
Shop Choosing the right Flextel number 0800 Freephone 1%
About Jobs Current vacancies 0%
Legal Intellectual Property 0%
Who is Flextel? Ethics 0%
Costs Monthly Plans Purchase a Monthly Plan 0%
Features Changed Number Announcement About 0%
Activation 0%
Auto Attendant Benefits 0%
Call Recording About 0%
Legal matters 0%
Conference Calls Recording Calls 0%
About 0%
Personalising the Conference Introduction 0%
What's Conference Calling? 0%
Dialled Number Display Activation 0%
Flextel Number Presentation How to Use 0%
Intelligent Call Diversion About 0%
Basic Intelligent Call Diversion 0%
Benefits 0%
Enhanced Security 0%
How do I Activate Intelligent Call Diversion 0%
Notes on Intelligent Call Diversion 0%
Smartphone app Getting started 0%
UK Directory Listing About 0%
Voicemail Benefits 0%
Queue Benefits 0%
Diary Rerouting About 0%
VoIP Benefits 0%
News 2018 April - Spring Giveaway 0%
March - Callout Escalation Service launched 0%
2013 2013 Issue 3 (May) New dedicated data circuits 0%
2013 Issue 5 (July) Improved call statistics 0%
2013 Issue 7 (December) Call Blocker 0%
2017 03 March - Downloadable Invoices 0%
07 July Customers can now reconnect expired numbers 0%
11 November - Black Friday Sale 0%
Rewards Exchange About 0%
How to Spend Rewards 0%
Solutions How Flextel can help you Choose the best mobile phone deal 0%
Don't lose Contacts or Business when you move! 0%
Ex-directory or a directory listing? 0%
Save your Callers Money 0%
Solve coverage, battery or handset problems 0%
Nuisance Calls Make money from cold callers 0%
Professional Switchboard Basics 0%
Shop Choosing the right Flextel number 070 Personal 0%